Restaurant Operations Manager

3 days ago


Frisco, Texas, United States Whataburger Full time
Restaurant Operations Manager

Welcome to Whataburger Careers

The Restaurant Operations Manager is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The manager leads key financial, staffing, and brand decisions.

Key Responsibilities:

  • Manage profit and loss, oversee financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.
  • Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments.
  • Works with Managers and the Market Leader to execute operational plans.
  • Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics.
  • Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment.
  • Builds relationships with customers and resolves customer complaints.
  • Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.

Requirements:

  • Budgeting
  • Recruiting
  • Coaching
  • Restaurant Operations
  • Food Safety
  • Presentation Skills
  • Labor Law Compliance

Preferred Qualifications:

  • Associate degree or equivalent work experience.
  • 2+ years of management experience in the restaurant or hospitality industry.


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