Retail Customer Experience Manager

2 weeks ago

Sioux Falls, South Dakota, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.

Key Responsibilities
  • Customer Experience: Create a positive internal and external customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
  • Team Leadership: Oversees a team of Associates at front of store, ensuring prompt and courteous customer service and promotion of loyalty programs.
  • Training and Development: Takes an active role in training and mentoring Associates on front end principles, and trains and coaches Associates on personalizing the customer experience while promoting loyalty programs.
  • Operational Support: Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates.
  • Problem Resolution: Addresses customer concerns and issues promptly, ensuring a positive customer experience.
  • Store Execution: Ensures Associates execute tasks and activities according to store plan, prioritizes as needed, and communicates accurately and effectively with management and Associates when setting and addressing priorities.
  • Adherence to Policies: Ensures adherence to all labor laws, policies, and procedures, and promotes credit and loyalty programs.
  • Store Safety: Promotes safety awareness and maintains a safe environment.
Requirements
  • Availability: Available to work flexible schedule, including nights and weekends.
  • Merchandising Knowledge: Strong understanding of merchandising techniques.
  • Communication and Organizational Skills: Strong communication and organizational skills with attention to detail.
  • Teamwork: Team player, working effectively with peers and supervisors.
  • Leadership Experience: 1 year retail and 6 months of leadership experience.
Benefits

We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.

  • Retail Customer Experience Coordinator

    3 days ago

    Sioux Falls, South Dakota, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...

  • Wireless Sales Manager

    1 day ago

    Sioux Falls, South Dakota, United States OSL Retail Services Full time

    OverviewWe are seeking a highly skilled and motivated individual to join our team as a Wireless Sales Manager. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our wireless retail stores.To succeed in this role, you will need to have a proven track record of sales and...

  • Customer Experience Strategist

    3 days ago

    Sioux Falls, South Dakota, United States Silencer Central Full time

    Customer Experience StrategistAt Silencer Central, we're passionate about delivering exceptional customer experiences. As a Customer Experience Strategist, you'll play a key role in shaping our customer experience strategy, ensuring every interaction with our customers is seamless, enjoyable, and aligned with our business objectives.Key...

  • Retail Customer Service Representative

    2 weeks ago

    Sioux Falls, South Dakota, United States FedEx Office Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless operations in our...

  • Retail Customer Service Representative

    2 weeks ago

    Sioux Falls, South Dakota, United States FedEx Office Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx Office. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless operations in our...

  • Territory Sales Manager

    3 weeks ago

    Sioux Falls, South Dakota, United States OSL Retail Services Full time

    About the RoleOSL Retail Services is seeking a highly motivated and results-driven Territory Sales Lead to join our team. As a Territory Sales Lead, you will be responsible for driving sales growth and exceeding sales targets in assigned retail locations.Key Responsibilities:Develop and execute sales strategies to achieve sales goals and objectivesBuild and...

  • Retail Customer Service Representative

    3 days ago

    Sioux Falls, South Dakota, United States FedEx Office Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Associate to join our team at FedEx Office. As a key member of our retail store team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and driving sales growth.Key ResponsibilitiesCustomer...

  • Wireless Sales Manager

    5 days ago

    Sioux Falls, South Dakota, United States OSL Retail Services Inc Full time

    Job Title: Wireless Sales ManagerWe are seeking a highly skilled Wireless Sales Manager to join our team at OSL Retail Services Inc. As a key member of our sales team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our retail stores.Key Responsibilities:Develop and execute sales...

  • Retail Customer Service Representative

    7 days ago

    Sioux Falls, South Dakota, United States FedEx Office Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Associate to join our team at FedEx Office. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and driving sales growth.Key ResponsibilitiesCustomer Service:...

  • Hy-Chi Department Manager

    3 weeks ago

    Sioux Falls, South Dakota, United States Hy-Vee Food Stores Full time

    Job SummaryWe are seeking a highly skilled and experienced Hy-Chi Department Manager to join our team at Hy-Vee Food Stores. As a key member of our store operations team, you will be responsible for driving customer satisfaction, employee engagement, and business growth.Key ResponsibilitiesCustomer Service: Provide exceptional customer service, ensuring a...

  • Retail Customer Service Team Lead

    6 days ago

    Sioux Falls, South Dakota, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and productive work environment.Key ResponsibilitiesCustomer Experience:...

  • Retail Inventory Manager

    14 hours ago

    Sioux Falls, South Dakota, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled Retail Replenishment Manager to join our team at Michaels Stores. As a key member of our store operations team, you will be responsible for leading and supporting inventory management and merchandising standards and maintenance. Your primary goal will be to ensure a well-merchandised and in-stock store for our...

  • Retail Customer Service Representative

    3 weeks ago

    Sioux Falls, South Dakota, United States Sherwin-Williams Full time

    About the RoleThis is a critical position that plays a key role in the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions that meet their requirements.Key ResponsibilitiesProvide...

  • Territory Sales Manager

    2 days ago

    Sioux Falls, South Dakota, United States OSL Retail Services Full time

    Job Title: Territory Sales LeadJob Summary:We are seeking a highly motivated and results-driven Territory Sales Lead to join our team at OSL Retail Services. As a Territory Sales Lead, you will be responsible for driving sales growth and exceeding sales targets in assigned territories.Key Responsibilities:Develop and execute sales strategies to achieve sales...

  • Assistant Store Manager

    3 weeks ago

    Sioux Falls, South Dakota, United States Central Network Retail Group Full time

    Job Description**Job Summary**The Assistant Store Manager is a key member of the store team, responsible for supporting the Store Manager in achieving store goals and objectives. This role requires strong leadership and problem-solving skills, as well as excellent communication and organizational abilities.Key ResponsibilitiesCustomer Service: Provide...

  • Retail Customer Service Representative

    2 weeks ago

    Sioux Falls, South Dakota, United States Sam's Club Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide exceptional...

  • Assistant Store Manager

    2 weeks ago

    Sioux Falls, South Dakota, United States Central Network Retail Group Full time

    Assistant Store Manager Job DescriptionAt Central Network Retail Group, we are seeking a highly skilled and motivated Assistant Store Manager to join our team. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores.Key...

  • Retail Store Manager Trainee

    2 weeks ago

    Sioux Falls, South Dakota, United States Circle K Full time

    Job SummaryCircle K is seeking a highly motivated and detail-oriented Retail Store Manager Trainee to join our team. As a Retail Store Manager Trainee, you will be responsible for assisting the Store Manager in the day-to-day operations of the store, including supervising employees, managing inventory, and maintaining a clean and organized store...

  • Retail Customer Service Team Lead

    5 days ago

    Sioux Falls, South Dakota, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Coordinator to join our team at TJ Maxx. As a key member of our front-end team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging store environment.Key ResponsibilitiesCustomer Experience:...

  • Retail Banking Officer

    3 weeks ago

    Sioux Falls, South Dakota, United States Availa Bank Full time

    About the RoleAs a Retail Banking Officer at Availa Bank, you will play a critical role in driving business growth and customer satisfaction in our retail banking division. This position is responsible for overseeing all functions and duties of the retail team in an assigned branch or region.Key ResponsibilitiesManage retail staffing across all assigned...