Pharmacy Order Processing Technician

2 weeks ago


Albuquerque, New Mexico, United States HealthCare Support Full time
Job Overview

HealthCare Support is currently seeking a Pharmacy Order Processing Technician to fulfill a role within our organization.

Key Responsibilities:
  • Accurately triage, interpret, and enter medication orders into the pharmacy's computerized system, ensuring compliance with productivity and accuracy benchmarks.
  • Conduct drug calculations, including basic math conversions (e.g., milligrams).
  • Address and resolve issues related to claim denials identified during adjudication, and manage follow-up claims in the Point of Sale (POS) system.
  • Stay informed about Medicaid claim regulations and procedures.
  • Generate reports and keep management updated on unpaid claims and those requiring follow-up.
  • Deliver exceptional customer service to both internal and external clients, aligning with company values.
  • Assist with medication preparation and dispensing under the supervision of a licensed pharmacist.
  • Perform additional tasks as assigned, which may involve supporting various areas of the pharmacy as directed by management.
  • Work Schedule: Monday – Friday, 2 PM - 11 PM, with potential weekend shifts as required.
Qualifications:Required:
  • High school diploma or equivalent.
  • Experience in a pharmacy-related role.
  • Basic knowledge of pharmaceuticals, medication terminology, and the metric system; proficiency in computer operations.
  • Licenses/Certifications: As mandated by state regulations, specifically required in the state of NM.
  • Detail-oriented, goal-driven, collaborative, and strong in customer service and verbal communication.
Preferred:
  • Over 2 years of experience in a specialty pharmacy environment.
Benefits:
  • Immediate enrollment in health insurance.
  • Dental coverage.
  • Life insurance options.
  • Employee Assistance Program (EAP).
  • Access to investment accounts.
  • Career development and educational resources through our Ingenovis ACT (Advocacy) Program.
Compensation:

Hourly pay ranges from $18.75 to $20.75.

HealthCare Support Staffing, LLC. is an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.


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