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Sales Floor Specialist

2 months ago

Wellesley, Massachusetts, United States Whole Foods Market Full time


Are you passionate about high-quality food and looking for a rewarding career? Join the Whole Foods Market family, where you will thrive in a professional atmosphere, surrounded by the finest ingredients, while enjoying a genuine work-life balance. We are currently offering a range of positions with flexible schedules.

We have opportunities available for both Full-Time and Part-Time roles, tailored to your availability and our team needs.

Once you apply, you will be considered for various openings within our store. Below is a summary of our Team Departments and the positions you may qualify for:


Bakery:
Customer Service, Packaging, Coffee Bar Support /

Store Operations:
Cashier, Cashier Assistant (Bagging, Carts),

Sanitation and Grocery:
Stocker (Frozen Foods, Dairy, Bulk Items) - Day and Overnight shifts

Prepared Foods:
Deli Customer Service, Kitchen Support, Food Preparation, Dishwasher, Culinary Roles (Pizza Maker, Sandwich Maker, Hot Food / Salad Bar Runner)

Produce / Floral:
Stocker, Clerk, Floral Design, Production (Fruit and Vegetable Preparation)

Seafood:
Customer Service, Oven-

Specialty Foods:
Beer, Wine, Cheese Preparation and Packaging, Chocolate,

Whole Body:
Stocker (Vitamins, Supplements, Body Care, Apparel and Gifts)

Note that not all roles may be available at every location. To learn more about the Whole Foods experience, check out our informational videos:

Benefits: Competitive compensation, flexible scheduling, paid time off, a 20% store discount, opportunities for growth through training programs, and more. Team Members assist in customer service, stocking, and sanitation tasks within their assigned departments. All positions require a commitment to maintaining a positive company image by delivering courteous, friendly, and efficient service to customers and fellow Team Members at all times. Each role must adhere to team and store Standard Operating Procedures. Team Members should be prepared to perform duties associated with various job descriptions. All positions are expected to support Whole Foods Market's core values and objectives, promote national, regional, and store initiatives, and comply with all relevant health and safety regulations.

Desired Experience: No prior retail experience is necessary.

Responsibilities:

  • Ability to work a flexible schedule, including evenings, weekends, and holidays as required.
  • Perform opening, mid, and closing tasks as assigned.
  • Follow department protocols for preparing, storing, rotating, and stocking products.
  • Prepare, package, weigh, and price items for sale.
  • Monitor product quality and freshness, ensuring proper rotation.
  • Maintain cleanliness and organization of cases and shelves.
  • Complete spoilage, sampling, temperature, and sweep logs as necessary.
  • Assist with periodic inventory assessments.
  • Arrive at work on time, well-groomed, dressed appropriately, and ready to perform assigned shifts and attend required training sessions.
  • Deliver exceptional customer service, addressing customer needs promptly and effectively while modeling suggestive selling techniques; respond to phone calls and pages in a timely and courteous manner.
  • Maximize sales potential through effective product preparation, storage, rotation, stocking, and merchandising practices.
  • Adhere to established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintain a clean and sanitary working and shopping environment; ensure equipment is kept in accordance with Whole Foods Market cleanliness and safety standards.
  • Ensure accuracy of signage and pricing.
  • Promptly report safety hazards and violations.
  • Perform additional duties as assigned by store, regional, or national leadership.

Knowledge, Skills, & Abilities:

  • Ability to acquire basic knowledge of all products in the department.
  • Ability to visually assess products for quality and freshness.
  • Proactively read labels and familiarize oneself with various products.
  • Strong to excellent communication skills and a willingness to collaborate as part of a team.
  • Ability to convey information clearly and respectfully to fellow Team Members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions.
  • Ability to follow directions and procedures; effective time management and organizational skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to thrive in a fast-paced environment with a sense of urgency.
  • Understanding of and compliance with Whole Foods Market quality standards.

Physical Requirements/Working Conditions:

  • Must be able to lift up to 50 pounds.
  • In an 8-hour workday: standing/walking for 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing, and pulling.
  • Work involves bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to varying temperatures: below 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerated), and above 90 degrees Fahrenheit.
  • Ability to work in wet and/or cold environments.

Team Members who successfully complete their first 90 days of employment and remain actively employed in an eligible role may qualify for a base rate increase after their 90-day anniversary.


Note:

This document serves as a general overview of essential responsibilities for the position and is not intended to be an exhaustive list. This document does not encompass all job duties or requirements for every position. Responsibilities may evolve as one progresses through job levels, so any duties required at a lower level may also be necessary at higher levels, in addition to those listed for the higher level. An individual must demonstrate successful performance in their current role before being considered for promotion. Furthermore, a business need for the promotion must exist, and the candidate must be deemed the most qualified for the new position. Completion of certain milestones, such as obtaining an advanced degree or certification, time in the current role, or developing skills for a higher-level position, does not guarantee promotion.