Product Specialist

3 weeks ago


Wellesley, Massachusetts, United States Dover Saddlery Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Product Advisor. As a Product Advisor, you will be responsible for providing exceptional customer service, replenishing and stocking merchandise, and maintaining a clean and organized sales floor.

Responsibilities:

  • Greet customers and provide a positive customer experience
  • Answer questions and provide product information
  • Process payments and handle customer refunds
  • Process merchandise shipments
  • Assist with store upkeep and maintenance
  • Perform other duties as assigned

Requirements:

  • Basic understanding of sales principles and customer service practices
  • Solid communication and interpersonal skills
  • Ability to read, write, and effectively communicate with customers, peers, and management
  • Telephone etiquette and ability to multi-task
  • Ability to work as part of a team and take initiative
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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