Hotel Operations Manager

3 weeks ago


Lakeland, Florida, United States Staybridge Lakeland Full time
Job Description

Hotel Operations Manager:

We are seeking a highly skilled Hotel Operations Manager to join our team at Staybridge Lakeland. As a key member of our leadership team, you will be responsible for overseeing all aspects of hotel operations, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance.

Key Responsibilities:

  • Collaborate with the Hotel General Manager to lead the team to success
  • Provide vision, leadership, and strategy to inspire associates to deliver exceptional service and drive financial success
  • Enable innovation and drive results through successful sales and marketing campaigns, dynamic revenue management, and strong financial controls
  • Recruit and hire the next generation of talent to ensure the best experience for our guests, while adhering to staffing and budget guidelines

Competency Requirements:

  • Problem Solving
  • Customer Service
  • Oral Communication
  • Written Communication
  • Team Work
  • Managing Skills
  • Organizational Support
  • Attendance/Punctuality
  • Dependability
  • Professionalism
  • Safety and Security

Benefits:

  • IHG Team Member Travel Program
  • 401K Program
  • Tuition Assistance
  • Employee Referral Bonus


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