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Regional Operations Manager

1 month ago


Lakeland, Florida, United States Royal American Companies Full time
Job Summary:

The Regional Manager will oversee the overall management operations of assigned properties, ensuring profitability and superior performance. This role will direct and lead team members in achieving operational performance goals and expectations by enforcing policy, procedures, and practices.

Key Responsibilities:
  • Comply with all policies and procedures established by Royal American Management
  • Select, train, supervise, and motivate personnel within the portfolio
  • Submit written reports on the operations of the properties within the portfolio to the Regional Vice President, Owners, and/or Asset Managers
  • Review, analyze, and interpret market data relevant to the industry
  • Constantly seek to identify strategies to increase income and reduce expenses for the portfolio
  • Prepare and develop budgets for each community within the assigned portfolio to maximize profitability, while maintaining and enhancing the integrity of the asset
  • Ensure that the portfolio and individual communities meet or exceed the established operational, financial, and business performance goals
  • Ensure that the appearance and physical aspects of the properties meet the Company's and Owners established standards
  • Implement action plans and strategies for maximizing property performance
  • Communicate regularly with Clients/Owners/Asset Managers to provide updates on the performance of the communities within the portfolio and to ensure Client satisfaction and retention
  • Perform site visits as needed, but not less than one time per quarter
Requirements:
  • Strong leadership skills, communication skills, and decision-making abilities
  • Sound understanding of multi-family operations as it relates to management of assets, personnel management, office operations, budgeting, and planning
  • Ability to motivate portfolio and team members to accomplish Company goals and expectations
  • Performance-oriented and highly motivated to produce results
  • High degree of creativity, coupled with sound business judgment
  • An aggressive self-starter, yet diplomatic to effectuate positive relations with subordinates and peers
  • Computer literacy
  • Excellent written and oral communication skills
  • Knowledge of multi-family property management matters
  • Knowledge of operational issues related to all asset types and knowledge of progressive management practices
  • Must be able to travel independently for the purpose of conducting property business. Must have a valid driver's license