Parts Operations Manager

3 weeks ago


Lakeland, Florida, United States SST Direct Full time
Job Title: Parts Operations Manager

Job Summary: SST Direct is seeking a skilled Parts Operations Manager to oversee the management of our trailer parts department.

Responsibilities:

* Manage and train route sales, counter, warehouse, and delivery personnel
* Oversee department training, team reviews, and staff development
* Schedule and lead product training for employees and customers
* Handle estimating, quoting, and purchasing functions
* Follow up on delinquent orders and ensure timely completion
* Oversee warehouse operations and parts showroom
* Manage year-end inventory and audits
* Build and promote customer relationships
* Set and achieve department sales and profit goals
* Maximize profit margins and control department expenses
* Develop strong relationships with key customers and vendors
* Share new product features with customers to drive sales
* Manage sales data, reporting, and store-level execution of standards
* Assist with building maintenance and collaborate with other department managers

Requirements:

* Heavy-duty truck parts experience (required)
* Previous parts experience (required)
* Prior management experience (preferred)
* Strong mechanical aptitude and employee management skills
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Ability to walk, sit, stand for extended periods
* Driving is a duty valid driver's license (required)

About SST Direct:

SST Direct is a leading semi-trailer dealership in Florida. We offer a wide selection of new and used trailers, including reefers, vans, flatbeds, dump trailers, and specialty trailers. We are committed to quality and provide exceptional sales, parts, and service for all trailer makes and models, serving the trucking industry with excellence.

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