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Front Desk Associate

1 month ago

Oakland, California, United States Salvation Army Full time
Job Summary

The Salvation Army is seeking a dedicated and compassionate Front Desk Clerk to join our team at the Oakland Garden Center. As a key member of our staff, you will be responsible for ensuring the safety and security of our clients, while providing exceptional customer service and support.

Key Responsibilities
  • Provide security and safety of the facility and shelter, screening all visitors from the intercom before entering the facility.
  • Enforce all facility rules, guidelines, and policies, maintaining a professional and respectful demeanor at all times.
  • Provide crisis intervention, information, and referrals of services to individuals and clients seeking assistance.
  • Attend all staff meetings and participate in ongoing professional development to enhance skills and knowledge.
  • Perform basic data entry with attention to detail and accuracy, maintaining confidentiality and adhering to professional guidelines.
  • Provide administrative and program support to case management staff, ensuring seamless communication and collaboration.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Physical ability to sit, stand, and walk for extended periods, with occasional lifting of up to 25 pounds.
  • Ability to work in a fast-paced environment with multiple priorities and deadlines.
What We Offer

The Salvation Army offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about making a difference in your community, we encourage you to apply for this exciting opportunity.