Legal Receptionist

We are seeking a highly motivated and organized Legal Receptionist to join our team at The Nieves Law Firm, APC. As a key member of our front desk team, you will be the first point of contact for clients, potential clients, and visitors, providing exceptional customer service and ensuring a positive experience for all.

Responsibilities:

• Efficiently answer and direct phone calls, schedule client calls and meetings, and maintain the office calendar.
• Successfully process incoming and outgoing mail, assist the team with ministerial tasks, and ensure the systematic flow of communication in the office.
• Ensure all visitors are greeted positively and professionally upon entry into the office, conduct intakes for potential new clients, schedule consultations, and accurately maintain the tracking list of potential new clients.
• Provide ongoing customer service to current clients, engage with individuals who visit or call the office in a positive and efficient way, and assist in various areas of the firm as needed.

Qualifications:

• Must be high energy, enthusiastic, and empathetic, with excellent communication skills and the ability to articulate themselves well orally and in writing.
• Candidate must be proficient in Microsoft Office and have comfort using Mac products, with a professional attitude and ability to manage time appropriately.
• Dependability, punctuality, and consistency are key character traits for success in this position, with night and weekend availability required.

Requirements:

• Spanish speaking is required.