Front Desk Associate

4 weeks ago


Oakland, California, United States MidPen Housing Full time
About MidPen Housing

At MidPen Housing, we strive to create communities that foster a sense of belonging and provide opportunities for growth. Our mission is to provide safe, affordable housing of high quality to those in need, and to establish stability and opportunity in the lives of our residents.

Job Summary

We are seeking a highly organized and detail-oriented Front Desk Associate to join our team. As a key member of our Property Management team, you will be responsible for monitoring traffic in and out of the building, maintaining the front office, communicating with residents, visitors, and staff, and assisting with administrative needs.

Key Responsibilities
  • Greets and screens all visitors and guests as they enter and leave the building
  • Updates visitor log, daily log, and other front desk forms
  • Answers telephones, takes messages, and directs people appropriately
  • Files, prepares correspondence, sorts, and distributes notices
  • Completes property logs, incident reports, and other office responsibilities
  • Enforces Community Policies and House rules
  • Maintains orderly appearance of front entrance, lobby area, and adjoining rooms
  • Posts and distributes tenant notices
  • Monitors video camera system
Requirements
  • High school diploma or GED and one year of receptionist or administrative experience
  • Proficient computer skills (Microsoft Word and Excel) a plus
  • Excellent written and verbal communication skills
  • Flexibility and willingness to perform varied tasks
  • Commitment to the Mission and Values of MidPen Housing
What We Offer

MidPen Housing offers a competitive benefits package, including healthcare options, dental, vision, life, and disability insurance. We also offer a wide range of voluntary benefits, 403(b) retirement investment opportunity, and annual financial literacy and retirement planning options. In addition to 14 paid company holidays, we offer 4 paid wellness days for employees to disconnect and recharge.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.


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