Evening Library Services Associate

2 weeks ago


Hanover, New Hampshire, United States Dartmouth College Full time
Position Title: Information Access Assistant

Overview:
Dartmouth College is seeking a dedicated Information Access Assistant to join our Access Services team. This full-time role focuses on delivering exceptional customer service at the Baker-Berry Library circulation desk during evening hours.

Key Responsibilities:
- Provide comprehensive patron service at the Baker-Berry Library public service desks.
- Address a range of inquiries through in-person interactions, phone calls, and emails.
- Assist with various departmental projects, including managing hold requests and closing procedures for the library.
- Ensure the security of the building and liaise with Safety and Security when necessary.

Work Schedule:
Full-time position, 37.5 hours per week, scheduled from Sunday to Thursday, 4:15 PM to 12:15 AM.

Qualifications:
Required:
- Bachelor’s degree or an equivalent combination of education and experience.
- Strong verbal and written communication skills.
- Proven ability to prioritize tasks and work efficiently under pressure.
- Experience in customer service, particularly with diverse populations.

Preferred:
- Two to three years of relevant experience in a library setting.

Additional Information:
Dartmouth College is committed to diversity and inclusion and encourages applications from individuals of all backgrounds. Employment is contingent upon the successful completion of a pre-employment background check. All candidates are encouraged to review our Tobacco-Free Policy, which prohibits smoking and the use of tobacco products on campus.

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