Product Reliability Specialist

2 days ago

Palo Alto, California, United States Palantir Technologies Full time
About the Role

Palantir Technologies is seeking a skilled Product Reliability Engineer to join our team. As a Product Reliability Engineer, you will play a critical role in ensuring the stability and reliability of our products.

Key Responsibilities
  • Product Health and Stability: Develop a deep understanding of Palantir's products and processes, and work collaboratively with cross-functional teams to identify and resolve issues that impact product stability.
  • Incident Response: Participate in a 24/7 on-call rotation, responsible for coordinating Palantir's response to mission-critical incidents, ensuring efficient resolution with minimal customer impact.
  • Technical Operations: Collaborate with customer-facing, product, and infrastructure teams on the development and deployment of scalable, reliable software for our customers.
  • Reliability Engineering: Develop and implement strategies to prevent issues, reduce operational overhead, and leverage data to understand the largest sources of reliability risk.
  • Stability Improvement: Deliver end-to-end improvements to stability by proactively preventing issues via telemetry and automation and directly reducing the need for reactive support.
  • Data-Driven Decision Making: Make data-driven decisions about investments in stability and reliability.
Requirements
  • Technical Expertise: Background in Computer Science, Engineering, Information Systems, or other technical field.
  • Collaboration and Communication: Ability to work both independently and collaboratively as part of a team, with excellent problem-solving skills, ability to break down and explain complex concepts, and strong attention to detail.
  • Adaptability: Comfort working in a fast-moving environment with dynamic objectives that require creative thinking to address product and customer needs.
What We Offer
  • Competitive Compensation: Estimated salary range for this position is $82,000 - $140,000/year.
  • Benefits: Medical, dental, and vision insurance, life and disability coverage, paid leave for new parents and emergency back-up care for all parents, family planning support, relocation assistance, and unlimited paid time off.
About Palantir

Palantir Technologies is a software company that builds the world's leading software for data-driven decisions and operations. We empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. We value diversity, equity, and inclusion and are committed to promoting a culture of belonging and respect.

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