Office Assistant
4 weeks ago
The Office Assistant/Process Service Specialist is a key role at Lexitas Legal, responsible for delivering exceptional client experiences through daily email correspondence and data entry management. This position plays a vital part in the onboarding process, ensuring new clients are seamlessly integrated into our systems. The ideal candidate will possess strong communication skills, attention to detail, and the ability to work efficiently under pressure.
Key Responsibilities
- Manage daily email correspondence with clients, providing hyper-responsive replies and accurately capturing job details.
- Enter notices, new attorneys/firms, resources, locations, and client preferences into our database.
- Coordinate and schedule locations for deposition services, ensuring timely execution.
- Monitor resource backlogs and update job status notes, providing regular updates as directed.
- Assist the sales team by providing information on new leads and potential client concerns.
- Correct and modify inaccurate information as requested.
- Run, monitor, and distribute reports on job execution for clients, ensuring accurate billing.
Requirements
- High school diploma or equivalent required.
- Minimum 1-year experience in litigation service or customer service fields.
- Strong attention to detail, efficient, and highly organized.
- Ability to work with deadlines and under pressure.
- Excellent written and verbal communication skills.
What We Offer
- A competitive hourly rate of $16.00 - $19.00.
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
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