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Customer Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Reception and Admissions Assistant to join our team at Bryant & Stratton College. As a key member of our Admissions Department, you will be responsible for providing exceptional customer service to prospective students, their families, and internal stakeholders.
Key Responsibilities- Answer and direct phone calls in a professional and courteous manner
- Manage and maintain accurate records of daily inquiries and interactions
- Retrieve and route voicemail messages in a timely and efficient manner
- Provide a warm and welcoming experience for visitors and prospective students
- Direct visitors to the appropriate staff member or department
- Prepare and distribute new student acceptance letters and other correspondence as needed
- Support the Admissions and Academic Departments with various tasks and projects
- Associate's degree from an accredited college preferred
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficient in Microsoft Word and Excel
Bryant & Stratton College is a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. We offer a dynamic and inclusive work environment, opportunities for professional growth and development, and a competitive benefits package.
