Dispensary Supervisor

2 weeks ago

Worcester, United States 4Front Full time
4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Illinois, and Washington. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front's team applies expertise across the entire cannabis value chain.
POSITION OVERVIEW
  • The Supervisor helps ensure all the daily tasks of the department get properly executed. This position requires a leader that has experience in every workstation of the department and strong cannabis knowledge. Priorities include providing full support to the team, assisting with rest/lunch breaks, communicating departmental updates, and executing all processes within the department. The Floor Supervisor will serve as one of the main points of contact for guest related inquiries (service and product feedback), product trends, and employee performance, and must collaborate with management to while help maintain a high team morale.
AVAILABILITY
  • Our store is open 7 days a week
  • Full shift availability (nights, weekends, and holidays required)
COMPENSATION
  • Starting hourly wage, $22/hr, experience dependent
ESSENTIAL RESPONSIBILITIES
  • Ensure the site is in full compliance with all local and state laws while assisting with regulatory inspections
  • Work cross-functionally through the operation and maintain a hands-on "lead by example" approach
  • Ensure that all safety protocols and procedures are followed by all employees in the unit
  • Partner with approved cash handling managers/supervisors to ensure the dispensary's cash flow/intake is properly managed
  • Assist the team with inquiries and service recovery while ensuring the highest level of hospitality is achieved
  • Collaborate with the Inventory department on all product related processes/matters
  • Implement and manage all Company policies and procedures
  • Assist with the hiring, training, coaching, and development of employees
  • Delegate, manage, and empower the team to achieve an optimal performance
  • Align with the Floor Manager to set, meet, and manage all financial and operational goals
  • Assist in any and all areas to ensure the team, department, and company division maintain success
QUALIFICATIONS
  • 21+ and currently residing in the USA
  • High School Diploma or GED
  • Dispensing Organization Agent Identification Card (obtained upon hire)
  • Associate Degree or industry training equivalent (preferred)
  • Retail experience, 2+ years (preferred)
  • Cannabis industry experience, 2+ years (preferred)
  • Guest service experience, 1+ years (preferred)
  • Team building & management experience, 1+ years (preferred)
  • Excellent communication, multi-tasking, time-management, planning, & organizational skills
  • Detail-oriented, critical thinker, problem solver, & assessor
  • Proficient in Microsoft Office Applications
WORKING CONDITIONS
  • Fast-paced, rapid-changing, retail dispensary environment
  • Front facing, customer-care focused areas/stations
  • Confined workstations in close proximity to other people (employees, guests, vendors) and crowds
  • Handling cannabis products and packaged goods
  • Kneeling, squatting, lifting, bending, walking, pivoting, and long-term standing (all expected activities)

*NOTE: The facility contains confined spaces that may only be accessible by ascending/descending stairwells while traveling throughout building. Must be able to stand for prolonged periods of time, bend, kneel, squat, and twist. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING AT 4FRONT
  • We are building a hard-working, diverse team that is excited to be a part of the evolving cannabis industry. Our team values a friendly, vibrant, and enthusiastic workplace. 4Front Ventures is an Equal Opportunity Employer.

Benefits of working with us include:
  • Employee Discounts (one of the highest in the industry)
  • Health, Vision, Dental Benefits (company paid at 80%)
  • Sick Pay/PTO Accrual
  • Parental/Maternity Leave
  • Employee Assistance Program
  • Holiday Pay (if required to work on select days)
  • Career Development
  • Advancement Opportunities

*NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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