**Global HR Operations Director**

7 days ago

Mt Carroll, United States Ryan Specialty Full time
About the Role

Ryan Specialty, a leading international specialty insurance firm, is seeking a highly skilled Global HR Operations Director to lead its Human Resources Shared Services team. This pivotal role involves designing and managing global HR operational processes to enhance the company's effectiveness and outcomes.

Key Responsibilities:
  • Process Optimization: Develop and implement standard operating processes to improve HR Shared Services efficiency and effectiveness.
  • Risk Management: Identify and mitigate HR compliance risks, ensuring the company remains compliant and proactive.
  • HR Systems Expertise: Serve as a key user of HR systems, supporting HR functions and key business partners with expert knowledge and guidance.
  • Workflow Management: Oversee the intake of new work and processes with COE partners, assign and train team members, and establish best practices within the department.
  • Issue Resolution: Act as an escalation point for complex issues within the COE Services team, providing solutions and support.
  • Resource Management: Manage relationships and staffing for contingent workers, ensuring optimal resource allocation.
  • Data-Driven Insights: Monitor key trends, evaluate metrics, and provide actionable insights to the HR Shared Services Leader, recommending solutions for operational excellence.
  • Partnerships & SLAs: Collaborate with COE leaders to establish and support SLAs, understanding trends and volumes to plan for the year and manage team operations effectively.
  • Data Integrity: Maintain the highest level of data integrity, identifying and reconciling inconsistencies as needed.
  • Immigration & Mobility: Manage immigration and mobility processes, ensuring smooth transitions and compliance.
  • Team Structure & Efficiency: Assess and implement an efficient team structure to perform HR operational work effectively.
  • Legal Compliance: Ensure HR operational processes are up-to-date with legal obligations, addressing non-compliance matters promptly and effectively.
  • Team Leadership: Manage, support, and guide the HR Shared Services team, delegating tasks, assessing performance, and providing feedback and training opportunities.
  • Leadership Excellence: Demonstrate exceptional leadership qualities, attracting and retaining top talent, fostering a high-performance culture, and leading with integrity, humility, accountability, and courage.
Requirements:
  • 10-12 years of experience in the Human Resources or related function with progressively increasing responsibility.
  • 5+ years of experience leading teams or direct reports, including some experience leading a HR operational team.
  • Knowledge of all federal, state, and local regulations and compliance requirements related to HR operations.
  • Proven expertise in optimizing and enhancing HR processes.
  • An understanding of compliance requirements and HRIS systems with an ability to generate and analyze reports as needed.
  • Strong business acumen to align HR strategies with organizational goals.
  • An ability to work collaboratively with cross-functional teams with a passion for building/maintaining strong internal and external relationships.
  • SHRM Senior Certified Professional certification plus (or equivalent SPHR-HRCI) or combination of skills, education, and experience.
About Ryan Specialty:

Ryan Specialty is a leading international specialty insurance firm which offers wholesale brokerage services, delegated underwriting expertise in the form of binding authorities, programs and highly specialized managing general underwriting companies, and other services designed specifically for brokers, agents and insurers.

Ryan Specialty's mission is to be the most trusted trading partner of insurance brokers, agents and insurance carriers.

Benefits:
  • A comprehensive and best-in-class benefits package that helps employees achieve their physical, financial, and emotional well-being goals.
  • Paid time off for company holidays, vacation, sick and personal days.
  • Paid parental leave, mental health services, and more.
Compensation:

The target salary range for this position is $155,204.25 annually.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands.

The pay range is subject to change and may be modified in the future.

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