Fitness Experience Coordinator

7 days ago


Woodinville, Washington, United States Planet Fitness Inc. Full time

Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Experience Coordinator. In this role, you will be responsible for delivering exceptional customer service, ensuring a positive member experience, and fostering a Judgement Free Zone.

Key Responsibilities:

  • Provide superior customer service to members, prospective members, and guests
  • Handle front desk activities, including answering phones, checking members in, new member sign-ups, tours, and account updates
  • Respond to member questions and concerns in a timely and professional manner
  • Maintain the neatness and cleanliness of the club

Requirements and Qualifications:

  • Customer service background preferred
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude
  • Punctuality and reliability is a must

Benefits:

  • Free Black Card membership
  • All staff members receive benefits if regularly scheduled and work at least 30 hours per week
  • Benefit offerings include medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution

Compensation: $17.00 - $17.28 per hour



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