Fitness Experience Coordinator
7 days ago
Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Experience Coordinator. In this role, you will be responsible for delivering exceptional customer service, ensuring a positive member experience, and fostering a Judgement Free Zone.
Key Responsibilities:
- Provide superior customer service to members, prospective members, and guests
- Handle front desk activities, including answering phones, checking members in, new member sign-ups, tours, and account updates
- Respond to member questions and concerns in a timely and professional manner
- Maintain the neatness and cleanliness of the club
Requirements and Qualifications:
- Customer service background preferred
- Basic computer proficiency
- A passion for fitness and health
- Upbeat and positive attitude
- Punctuality and reliability is a must
Benefits:
- Free Black Card membership
- All staff members receive benefits if regularly scheduled and work at least 30 hours per week
- Benefit offerings include medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution
Compensation: $17.00 - $17.28 per hour
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