Customer Experience Ambassador

1 week ago


Woodinville, Washington, United States Planet Fitness - The Core Group Full time

Job Description

We're looking for a dedicated and friendly individual to join our team as a Member Services Representative. As a key member of our team, you'll be responsible for providing exceptional customer service to our members, ensuring their needs are met and exceeded.

Responsibilities

  • Greet members, prospective members, and guests with a smile
  • Handle front desk activities, including checking members into the system, new member sign-ups, tours, and account updates
  • Respond to member questions and concerns in a timely and professional manner
  • Maintain the neatness and cleanliness of the club

Qualifications

  • Previous customer service experience preferred
  • Basic computer skills and knowledge of Point of Sale systems
  • A passion for fitness and health
  • Excellent communication and interpersonal skills
  • Punctuality and reliability are essential

Benefits and Perks

  • A free Black Card membership
  • Eligibility for benefits after 90 days, including medical options, dental, vision, flexible spending accounts, and 401(k) with company contribution


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