Part-Time Evening Customer Support Specialist

4 days ago


Des Moines, Iowa, United States Trinity Health Full time
Job Summary

We are seeking a dedicated and customer-focused Customer Service Representative to join our part-time evening team at MercyOne Central Iowa. As a key member of our call center, you will provide exceptional patient care and support, working closely with our healthcare team to deliver high-quality services.

The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to multitask with ease. If you are a motivated individual looking for a challenging and rewarding career opportunity, we encourage you to apply.

About the Role

This part-time evening position offers the flexibility to balance your personal and professional life while making a meaningful difference in the lives of our patients. As a Customer Service Representative, you will be responsible for answering phone calls, responding to customer inquiries, and resolving issues in a timely and professional manner. Your attention to detail and ability to work under pressure will be essential in ensuring that our patients receive the highest level of care and service.

We offer a competitive salary of $42,000 per year, plus benefits and opportunities for career growth and development. If you are passionate about delivering exceptional patient care and are looking for a dynamic and supportive work environment, we invite you to apply for this exciting opportunity.

Key Responsibilities

- Answer phone calls and respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and issues in a fair and efficient manner
- Maintain accurate records and documentation of customer interactions

Requirements

- High school diploma or equivalent required
- 1 year of customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure

What We Offer

- Competitive salary: $42,000 per year
- Comprehensive benefits package, including medical, dental, and vision insurance
- Opportunities for career growth and development
- Flexible scheduling to balance work and personal life

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