Customer Service Night Shift Professional
4 days ago
Customer Service Representative Opportunity
We are seeking an experienced Customer Service Representative to join our Outreach Lab team on a part-time basis. As a key member of our team, you will be responsible for providing excellent customer service and support to patients and healthcare providers, while working in a dynamic and fast-paced environment.
About the Role
This part-time position requires working 3 shifts per week from 10:00pm to 6:30am, with a competitive salary of $45,000 per year, based on your experience and qualifications.
Responsibilities
- Provide exceptional customer service to patients and healthcare providers via phone, email, and in-person, using effective communication and interpersonal skills.
- Manage multiple phone lines, transfer calls, take accurate messages, and provide test information and results.
Qualifications
- High school diploma or equivalent required; previous laboratory experience preferred.
- Proficiency in Microsoft Office and other software applications, with ability to learn new systems quickly.
About Our Mission
At MercyOne Central Iowa, we are committed to delivering exceptional patient care and service, while fostering a culture of respect, empathy, and inclusivity.
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