Guest Service Support Specialist

2 weeks ago


Naples, Florida, United States Marriott Full time
Job Summary

We are seeking a highly skilled Guest Service Support Expert to join our team at The Ritz-Carlton Naples. As a key member of our food and beverage operations, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and upholding the highest standards of quality and excellence.

Key Responsibilities
  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Assist with food and beverage operations, including setting tables, assisting the kitchen, and cleaning work areas.
  • Manage menu items, including reading and verifying information.
  • Take a hands-on approach to work, moving, lifting, and carrying objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
  • Work in a fast-paced environment, standing, sitting, or walking for extended periods, and managing uneven or slippery surfaces.
Requirements
  • High school diploma or equivalent.
  • No related work experience required, but previous experience in a food and beverage environment is preferred.
  • No supervisory experience required.
  • No license or certification required.
About Us

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in creating experiences so exceptional that long after a guest stays with us, the experience stays with them.

At The Ritz-Carlton, we set the standard for rare and special luxury service the world over, delivering excellence in the care and comfort of our guests. Our Gold Standards guide us each day to be better than the next, and we promise to offer the chance to be proud of the work you do and who you work with.


  • Guest Services Agent

    2 weeks ago


    Naples, Florida, United States Guest Services Full time

    Job Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Guest Services. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, managing front desk operations, and ensuring a seamless experience for all visitors.Key Responsibilities:Guest Services: Provide administrative...


  • Naples, Florida, United States Guest Services Full time

    Compensation: 16.00 USD Hourly Position Overview: The Front Desk Representative is responsible for executing all front desk operations, including guest check-ins and check-outs, managing reservations, and handling phone inquiries. Exceptional customer service skills are essential. Previous experience in the hospitality sector is advantageous. Key...


  • Naples, Florida, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at The Ritz-Carlton. As a key member of our food and beverage operations, you will play a critical role in ensuring that our guests receive exceptional service and have a memorable experience.Key ResponsibilitiesProvide support to food and beverage...


  • Naples, Florida, United States Marriott Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at The Ritz-Carlton Naples. As a key member of our food and beverage operations, you will be responsible for providing exceptional service to our guests and ensuring that every interaction is memorable and unique.Key ResponsibilitiesProvide support...


  • Naples, Florida, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Support Expert to join our team at The Ritz-Carlton Naples. As a key member of our food and beverage operations, you will be responsible for providing exceptional support to our guests and ensuring a seamless dining experience.Key ResponsibilitiesProvide support to food and beverage operations,...


  • Naples, Florida, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at Marriott International, Inc. As a key member of our food and beverage operations, you will play a critical role in ensuring that our guests receive exceptional service and have a memorable experience.Key ResponsibilitiesProvide exceptional guest...


  • Naples, Florida, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at The Ritz-Carlton Naples Tiburon. As a key member of our food and beverage operations, you will provide exceptional support to our guests and colleagues, ensuring a seamless and memorable experience.Key ResponsibilitiesProvide support to food and...


  • Naples, Florida, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Support Expert to join our team at The Ritz-Carlton. As a key member of our food and beverage operations, you will be responsible for providing exceptional support to our guests and ensuring a seamless dining experience.Key ResponsibilitiesProvide support to the kitchen and dining areas to ensure...


  • Naples, Florida, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at The Ritz-Carlton Naples. As a key member of our food and beverage operations, you will play a critical role in ensuring that our guests receive exceptional service and have a memorable experience.Key ResponsibilitiesProvide support to food and...


  • Naples, Florida, United States free-classifieds-usa Full time

    Guest Service Support ExpertWe are seeking a highly skilled Guest Service Support Expert to join our team at The Ritz-Carlton, Naples. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Provide support to the front desk team,...


  • Naples, Florida, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at The Ritz-Carlton Naples Tiburon. As a key member of our food and beverage operations, you will provide exceptional support to our guests and colleagues, ensuring a seamless and memorable experience.Key ResponsibilitiesProvide support to food and...


  • Naples, Florida, United States Guest Services Full time

    Job Summary:The Maintenance Specialist assists in performing all aspects of maintenance and repair work on mechanical, structural, and electrical equipment and systems at assigned locations.Assist in the overall maintenance and repair of assigned unit operations.Conduct scheduled inspections of designated buildings and equipment, checking and repairing...


  • Naples, Florida, United States Guest Services Full time

    Maintenance Specialist Job DescriptionAt Guest Services, we are seeking a highly skilled Maintenance Specialist to join our team. As a Maintenance Specialist, you will be responsible for performing all aspects of maintenance and repair work on mechanical, structural, and electrical equipment and systems.Key Responsibilities:Assist the Maintenance Manager in...


  • Naples, Florida, United States Guest Services Full time

    Job SummaryThe Maintenance Specialist plays a crucial role in ensuring the smooth operation of our facilities by performing routine maintenance and repairs on mechanical, structural, and electrical equipment and systems.Key ResponsibilitiesConduct scheduled inspections of designated buildings and equipment to identify potential issues and perform repairs as...


  • Naples, Florida, United States Guest Services Full time

    Job SummaryThe Maintenance Specialist plays a vital role in ensuring the smooth operation of our facilities by performing routine maintenance and repairs on mechanical, structural, and electrical equipment and systems.Key ResponsibilitiesAssist the Maintenance Manager in maintaining and repairing equipment and systems to ensure optimal performance and...


  • Naples, Florida, United States Guest Services Full time

    Job SummaryThe Front Desk Agent plays a vital role in providing exceptional customer service and ensuring a seamless experience for guests and vendors. As a key member of our team, you will be responsible for managing desk attendant functions, including checking guests in and out, handling reservations, and operating the switchboard.Key...


  • Naples, Florida, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range...


  • Naples, Florida, United States Naples Grande Beach Resort Full time

    About UsNaples Grande Beach Resort is a prestigious property in the Pyramid Global Hospitality portfolio, nestled in the heart of Naples, Florida. Our resort boasts 474 elegantly appointed guest rooms and an expansive 85,000 square feet of meeting space across 35 versatile rooms.Our CultureWe pride ourselves on providing exceptional service and creating...

  • Night Auditor

    2 weeks ago


    Naples, Florida, United States Guest Services Full time

    Job SummaryThis is an overnight shift position that requires the Night Auditor to perform all bookkeeping functions and end of day accounting duties for the hotel. The successful candidate will also be responsible for performing front desk attendant functions, including guest services and satisfaction, checking guests in and out, reservations, and answering...


  • Naples, Florida, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we prioritize our employees' growth and development. Our supportive and inclusive work environment fosters diversity, growth, and wellbeing. We offer comprehensive health insurance, retirement plans, and paid time off, as well as unique perks like on-site wellness programs and employee rates on hotel stays.Location...