Guest Services Ambassador
2 months ago
At Pyramid Global Hospitality, we prioritize our employees' growth and development. Our supportive and inclusive work environment fosters diversity, growth, and wellbeing. We offer comprehensive health insurance, retirement plans, and paid time off, as well as unique perks like on-site wellness programs and employee rates on hotel stays.
Location DescriptionWelcome to Naples Grande Beach Resort, a prestigious property in the Pyramid Global Hospitality portfolio. Our resort features 474 elegantly appointed guest rooms and 85,000 square feet of meeting space. We pride ourselves on providing exceptional service and creating memorable experiences for our guests.
Your Role:- Deliver exceptional customer service by being engaging and taking sincere interest in our guests' needs.
- Interact with all guests, welcoming them to our hotel and providing a personalized experience.
- Park and retrieve guests' vehicles as requested, and escort them to their rooms, explaining our amenities and fun facts about our hotel.
- Work together with other attendants to ensure each guest has a unique experience.
- Assist lobby attendants in keeping the entrance area clean and organized.
- A dynamic and supportive work environment.
- Comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles.
- A wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.
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Guest Services Ambassador
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Guest Services Ambassador
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Guest Services Ambassador
3 weeks ago
Naples, Florida, United States Pyramid Global Hospitality Full timeAbout UsAt Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range...
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Guest Services Ambassador
3 weeks ago
Naples, Florida, United States Naples Grande Beach Resort Full timeAbout Us: At Naples Grande Beach Resort, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of...
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Customer Service Representative
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Night Auditor
1 month ago
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Night Auditor
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Reservations Agent
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Naples, Florida, United States Guest Services Full timeJob SummaryThe Reservations Agent will be responsible for managing all reservations call center functions, including taking reservations, making outbound calls, email, SMS, and website chat communication with guests. This role requires strong customer service skills, the ability to work in a fast-paced environment, and a high level of organizational...
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Server - Marbella
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Night Auditor
3 weeks ago
Naples, Florida, United States Guest Services Full timeCompensation Amount: 17.50 USD Hourly Job Summary: This is an OVERNIGHT (3rd) shift. The Night Auditor performs all bookkeeping functions and end of day accounting duties for the hotel, in addition to performing front desk attendant functions including guest services and satisfaction, checking guests in and out, reservations, answering phones, and additional...
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P/T Hotel Night Auditor
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Front Desk Representative
3 weeks ago
Naples, Florida, United States Guest Services Full timeJob SummaryThe Front Desk Agent is responsible for providing exceptional customer service and ensuring a seamless guest experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesManage front desk operations, including check-in, check-out, and room...
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Front Desk Representative
2 weeks ago
Naples, Florida, United States Guest Services Full timeCompensation Amount: 18.00 USD Hourly Job Summary: The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills. Job Description: Key Responsibilities Provide administrative support to management and staff,...
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Night Auditor
3 weeks ago
Naples, Florida, United States Guest Services Full timeJob SummaryThis is an overnight shift position at the Doubletree Hotel. The Night Auditor performs bookkeeping functions and end-of-day accounting duties, as well as front desk attendant tasks, including guest services and satisfaction, checking guests in and out, reservations, and answering phones.Essential FunctionsAudit the daily guest ledger to verify...
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Night Auditor
4 weeks ago
Naples, Florida, United States Guest Services Full timeJob SummaryThis is an overnight shift position that requires the Night Auditor to perform all bookkeeping functions and end of day accounting duties for the hotel. The Night Auditor will also be responsible for performing front desk attendant functions, including guest services and satisfaction, checking guests in and out, reservations, and answering...
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Island Ambassador
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