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Guest Service Support Expert

2 months ago

Naples, Florida, United States free-classifieds-usa Full time
Guest Service Support Expert

We are seeking a highly skilled Guest Service Support Expert to join our team at The Ritz-Carlton, Naples. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Responsibilities:

  • Provide support to the front desk team, ensuring seamless check-in and check-out processes.
  • Assist with food and beverage operations, including setting tables and replenishing supplies.
  • Ensure the cleanliness and organization of the front desk area, maintaining a high level of professionalism at all times.
  • Collaborate with the kitchen team to ensure efficient food service and high-quality dishes.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues promptly and professionally.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a hospitality or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Physical stamina to stand for long periods, lift up to 25 pounds, and move around the property as needed.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply:

Interested candidates should submit their application, including a resume and cover letter, to our online portal. We look forward to hearing from you