Soap Production and Customer Engagement Specialist

2 weeks ago


Memphis, Tennessee, United States Buff City Soap Full time
Position Overview

This role focuses on delivering exceptional energy and customer satisfaction within the Buff City Soap retail environment. The selected candidate will receive training in product creation (applicants must be at least 18 years old to engage in soap-making). Availability is expected primarily during the late afternoon through evening, including weekends and holidays. Buff City Soap observes closures on major holidays. We are seeking part-time availability with opportunities for advancement.

Key Responsibilities:

  • Provide outstanding customer service by understanding and addressing guest needs.
  • Maintain cleanliness in both production and retail spaces.
  • Support production efforts to ensure consistent output.
  • Guarantee timely production of products that meet established quality standards.
  • Enhance community awareness and knowledge of the Buff City Soap brand.
  • Achieve and follow sales objectives.
  • Stay informed about all product offerings.
  • Handle point-of-sale transactions and merchandise returns.

Candidate Qualifications:

  • Must be at least 16 years of age.
  • No previous experience required, though a background in customer service is advantageous.
  • High energy, outgoing, and engaging demeanor.
  • Strong communication skills with guests.
  • Willingness to learn about our diverse product range.
  • Ability to effectively multitask and prioritize responsibilities.

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