Community Liaison

2 weeks ago


Lynnwood, Washington, United States American Property Management Full time
Job Overview

We are seeking a highly motivated and customer-focused Community Consultant to join our team at American Property Management. As a Community Consultant, you will be responsible for providing exceptional customer service to our residents and prospective tenants, while also promoting our community and services.

Key Responsibilities
  • Tour units with prospective tenants and highlight the unique features and benefits of our property.
  • Handle customer and tenant relations, ensuring all issues are addressed promptly and with a high level of customer service.
  • Stay up-to-date on market trends and competitor activity to ensure our community remains competitive.
  • Prepare and maintain reports for management, highlighting key performance indicators and areas for improvement.
  • Host community events and ensure they meet American Property Management's quality standards.
  • Assist residents throughout the rental process, from initial inquiry to move-in and beyond.
Requirements
  • 2+ years of experience in customer service, preferably in the multifamily or student housing industry.
  • Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws, and ADA regulations is a plus.
  • High school diploma or equivalent required.
  • Excellent communication and teamwork skills, with a positive attitude and strong work ethic.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
What We Offer
  • Competitive hourly rate, with opportunities for bonuses and incentives.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with company match, to help you save for your future.
  • Paid time off, including vacation and sick leave, to ensure you have a healthy work-life balance.
  • A fun and supportive work environment, with opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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