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Inside Sales Representative
2 months ago
About Veolia North America
Veolia North America is a leading provider of water, waste, and energy management services. Our company offers a comprehensive range of solutions to commercial, industrial, healthcare, higher education, and municipality customers across North America.
Our Benefits
We offer a competitive benefits package, including paid time off policies, health, dental, and vision insurance, and an employer-sponsored 401(k) plan. Our employees are also entitled to participate in a collective bargaining agreement.
Job Purpose
The Inside Sales Representative will play a key role in supporting the sales growth of Veolia North America by focusing on winning smaller customer and project business requests. This position will review daily generated customer leads and provide quotes to cover the requested services.
Key Responsibilities
- Support the Sales team through pricing and preparation of quotes for new work with both existing and new customers.
- Research and develop potential new customers through selected target accounts and prospect listings.
- Qualify all incoming requests and manage all incoming web requests, route for appropriate follow-up as required.
- Advise new customers about available services and solutions pertaining to generation, storage, transportation, and disposal of generated waste.
- Acquire service agreements and onboarding documents from customers.
- Record all customer leads and quotes in SalesForce and regularly create reports on progress.
- Other branch sales support at the direction of the Strategy & Growth Manager.
Requirements
- Demonstrable experience in customer service/sales/quoting.
- Experience of waste management and disposal, preferred.
- Preferred degree or equivalent experience in science, mathematics, or business.
Desired Skills and Abilities
- Results-focused mindset.
- Strong customer relationship/management skills.
- Focus on meeting customers' needs in a timely manner.
- Highly organized and structured - able to follow a standard process.
- Able to work collaboratively across different functions and help colleagues.
- Comfortable with a role where client interactions are remote (phone, email, video).
- Strong verbal and written communication skills.
- Work in an office setting.
- Computer skills.
Additional Information
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
