Automotive Customer Service Representative
1 week ago
We are a fast-paced automotive dealership seeking a full-time Front Desk Receptionist to join our administrative support team. Our receptionists play a crucial role in setting the bar for our customer experience, working in a positive and upbeat environment.
Key Responsibilities:- Answer incoming calls and direct them to the proper destination or take and relay messages in a timely manner.
- Greet guests as they enter the showroom and direct them to the correct individual or department.
- Provide general support to the sales department and managers.
- Receive incoming mail or packages and route them to the correct department.
- Maintain a log of outgoing overnight packages for tracking purposes.
- Perform various clerical duties, such as preparing letters and documents, scanning, filing, and organizing.
- Assist with basic accounting tasks, including processing check guarantees or credit card transactions.
- Maintain common areas and refill supplies as needed.
- A personable demeanor and professional appearance are essential.
- Previous administrative or clerical experience is a plus.
- Dependability, flexibility, and the ability to multitask in a fast-paced environment are required.
- Excellent communication skills, both verbal and written, are necessary.
- The ability to work with minimal supervision and be a self-starter is essential.
- Computer literacy, particularly in Microsoft Excel and Word, is required.
- A High School diploma or equivalent is required.
- Availability for evening and/or weekend hours may be necessary.
- An excellent work environment and a family atmosphere.
- Opportunities for advancement and growth.
- A comprehensive benefits package and paid vacation for full-time associates.
- A 401(k) plan available for full-time associates.
- Discounts on vehicle purchases, parts, and service.
We are an Equal Opportunity Employer and a Drug-Free Workplace. All applicants must pass a pre-employment screening, including a background check and drug screen.
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