Customer Service Associate
1 week ago
We are seeking an organized and professional Front Desk Receptionist to join our dynamic administrative support team. As a key member of our staff, you will be the first point of contact for customers and visitors, setting the tone for their experience with our dealership.
The ideal candidate will possess excellent communication skills, both verbal and written, and be able to effectively handle multiple tasks in a fast-paced environment. Previous administrative or clerical experience is a plus, but not required.
Responsibilities:- Answer incoming calls and direct them to the appropriate department or individual in a timely manner
- Greet guests as they enter the showroom and direct them to the correct person or department
- Provide general support to the sales department and managers, including preparing letters and documents, scanning, filing, and organizing
- Receive and route incoming mail and packages to the correct department
- Maintain a log of outgoing overnight packages for tracking purposes
- Perform basic accounting tasks, such as processing check guarantees and credit card transactions
- Maintain common areas and refill supplies as needed
Additional responsibilities may be assigned based on business needs.
Requirements:- A personable demeanor and professional appearance are essential
- Dependable and flexible, with the ability to multitask in a fast-paced environment
- Excellent communication skills, both verbal and written
- Self-starter capable of working with minimal supervision
- Computer literate, with proficiency in Microsoft Excel and Word
- High School diploma or equivalent required
- Evening and/or weekend hours may be required
- Excellent work environment and a family atmosphere
- Opportunity for advancement and growth
- Full benefits package and paid vacation for full-time associates
- 401(k) available for full-time associates
- Discounts on vehicle purchases, parts, and service
Please note that this position requires passing a pre-employment screening, which includes a background check and drug screen.
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