Order Support Specialist

6 days ago


Fishers, Indiana, United States Toshiba America Business Solutions Full time
Job Title: Order Support Specialist

Join Toshiba America Business Solutions as an Order Support Specialist and play a critical role in ensuring the accuracy and compliance of sales orders. As a key liaison for major accounts and special contracts, you will review bids, sales contract conditions, and terms for accuracy, and introduce new tools, processes, policies, and initiatives to maintain the accuracy of sales order documentation.

Key Responsibilities:
  • Review and audit sales contracts for accuracy, profitability, and compliance
  • Coordinate pricing requests with the sales team to ensure efficient order processing
  • Research order components and review sales promotions to assess their impact
  • Ensure adherence to standard policies and procedures for all sales orders
  • Provide support in resolving lease-related concerns
  • Partner with Contracts, Sales, and Corp Leasing to review lease rates
  • Identify problematic areas and make recommendations for correction
  • Conduct thorough training for new sales reps and managers on paperwork completion
  • Provide administrative support to marketplace operations within your region
  • Develop, maintain, and generate queries, reports, and correspondence
Requirements:
  • High School Diploma or GED
  • Five or more (5+) years of expertise in lease transactions, contract support, billing, and pricing
  • Experience with ERP or CRM systems
  • Bachelor's degree in accounting or finance (Preferred)
  • Versed in account maintenance, customer service, and sales support
  • Experience with completing journal entries, reconciliation, and accounting
  • Basic math skills and a history of meeting deadlines
  • Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint
What We Offer:
  • Group health coverage (medical, dental, & vision)
  • Employee Assistance Programs
  • Pre-tax spending accounts
  • Pet Insurance
  • 401(k) plan
  • Company provided life insurance
  • Employee discounts
  • Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor.



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