California: Pets Hotel Operations Manager

2 weeks ago


Ontario, California, United States PetSmart Full time
About Our Pets Hotel

PetSmart's Pets Hotel is a safe, fun, and reliable home away from home for pets. As a Pets Hotel Manager, you'll oversee all day-to-day operations, ensuring a seamless experience for our furry guests and their owners.

About Your Role

As a Pets Hotel Manager, you'll lead a team of dedicated associates in providing exceptional customer service, maintaining a clean and safe environment, and fostering a positive team culture. Your responsibilities will include:

  • Leading customer engagement efforts to ensure a personalized experience for each pet and their owner
  • Ensuring the safety and well-being of all pets in our care, including regular policy audits
  • Developing and implementing strategies to drive business growth and improve operational efficiency
About Your Career

PetSmart offers a range of opportunities for career growth and development, including:

  • Leadership roles in our retail stores, salons, or other business units
  • Training and development programs to enhance your skills and knowledge
  • Challenging projects and initiatives to drive business growth and innovation
About PetSmart

PetSmart is a community of pet lovers who share a passion for providing exceptional care and service to pets and their owners. We're committed to creating a positive and inclusive work environment that supports the well-being of our associates and the pets in our care.

We're an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to excellence.

The California pay range for this position is from $23.36 to $42.04 per hour. Exact rate of pay will be based on store location, position, and experience level. This position is also eligible for benefits as described at https://benefits.petsmart.com/us/.



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