Helpdesk Support Specialist
1 month ago
We are seeking a highly skilled Helpdesk Analyst to join our team at Focused HR Solutions. As a Helpdesk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.
Key Responsibilities- Respond to and diagnose technical issues through discussions with users and business partners.
- Assist IT personnel, end users, and business partners to ensure that programs, systems, and equipment meet users' needs.
- Build and maintain strong working relationships with key IT product and service providers.
- Research, test, and recommend technology based on best practices and how the agency uses technology.
- Provide technical support for STO business applications by analyzing, identifying, diagnosing, and resolving issues.
- Participate in projects and initiatives to advance the STO's operational effectiveness in cost savings, performance, and customer satisfaction.
- Maintain, recommend, and document IT procedures, processes, and controls.
- Provide support with help desk calls resolving approximately 30% of the tickets averaging 6-10 tickets daily.
- Provide technical support to ongoing projects assisting with IT needs.
- Use critical thinking to help develop IT solutions or troubleshoot problems.
- Offer great deskside and remote support to the STO workforce.
- Assist with documentation and reporting as necessary.
- Great customer service skills.
- Technical troubleshooting skills.
- Hands-on desktop support skills.
- Experience with Windows and Office products.
- A+, Network+, or other similar certifications.
- Experience with information security frameworks or programs.
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Helpdesk Support Specialist
4 weeks ago
Columbia, South Carolina, United States Focused HR Solutions Full timeJob SummaryWe are seeking a skilled Helpdesk Analyst to join our team at Focused HR Solutions. As a Helpdesk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key ResponsibilitiesRespond to and diagnose problems through discussions with users and business partners.Assist IT personnel, end...
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Workstation Support Specialist
4 weeks ago
Columbia, South Carolina, United States Spectraforce Technologies Full timeJob Title: Workstation Support SpecialistJob Summary: We are seeking a highly skilled Workstation Support Specialist to join our team at Spectraforce Technologies. As a key member of our Workstation Support Central Deployment team, you will be responsible for building, backing up data, installing software, and deploying new workstations to users in our...
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Project Support Specialist
4 weeks ago
Columbia, South Carolina, United States Automation and Control Strategies Group, INC. dba ACS Professional Staffing Full timeJob Title: Project Support SpecialistJob Summary:We are seeking a highly organized and detail-oriented Project Support Specialist to join our team at ACS Professional Staffing. As a key member of our project management team, you will be responsible for maintaining and organizing project documents, providing user training, and supporting project managers with...
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IT Support Specialist
1 month ago
Columbia, South Carolina, United States Talent Strategy Full timeJob OverviewWe are seeking a skilled IT Support Specialist to provide exceptional customer service and manage a territory in Columbia, SC, and surrounding areas.The ideal candidate will have a strong understanding of printer hardware and network connectivity, as well as excellent people skills and a good work ethic.Responsibilities include:Providing timely...
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Senior Living Support Specialist
4 weeks ago
Columbia, South Carolina, United States Merril Gardens Full timeAt Merrill Gardens, we are dedicated to providing an inspiring environment for our residents, families, and team members where every life is defined by the possibilities.We are currently seeking a Senior Living Support Specialist to join our team at Merrill Gardens at Columbia. As a Senior Living Support Specialist, you will play a vital role in supporting...
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Technical Support Specialist
4 weeks ago
Columbia, South Carolina, United States Novatech Inc. Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Novatech Inc. The ideal candidate will have excellent technical knowledge and communication skills to provide top-notch support to our Managed IT clients.Key Responsibilities:Provide direct user support for Managed IT clients...
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IT Support Specialist
1 month ago
Columbia, South Carolina, United States GP Strategies Full timeGP Strategies Corporation is a leading provider of innovative consulting, learning services, and talent technology solutions. Our mission is to help organizations transform through their people and achieve meaningful change.We are seeking a skilled IT Support Specialist to join our team in Columbia, MD. As a key member of our IT team, you will be responsible...
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Technical Support Specialist
4 weeks ago
Columbia, South Carolina, United States Hansen Talent Group Full timeJob DescriptionHansen Talent Group is seeking a skilled Technical Support Specialist to join their team in Columbia, SC.This is an after-hours position requiring availability on nights and weekends.The ideal candidate will have strong customer service skills and be able to actively resolve routine to moderately complex technical needs of...
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Administrative Support Specialist
1 month ago
Columbia, South Carolina, United States Widener Full timeJob SummaryWe are seeking a highly organized and professional Administrative Support Specialist to provide top-tier administrative support to the Dean and the School of Engineering. The ideal candidate will have exceptional organizational skills, a proactive mindset, and the ability to handle complex, confidential tasks.Key ResponsibilitiesProvide...
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Medical Support Specialist
1 month ago
Columbia, South Carolina, United States Columbia Orthopaedic Group Full timePosition: Physician Support StaffHours: Full-time, Monday to FridayJob Summary:We are seeking a dedicated and organized individual to provide crucial support to physicians and other healthcare professionals in delivering high-quality patient care. The successful candidate will assist with various tasks including administrative duties, patient communication,...
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Project Support Specialist
4 weeks ago
Columbia, South Carolina, United States ANR Group Inc Full timeJob SummaryANR Group Inc is seeking a highly skilled Project Support Specialist to join their team. The successful candidate will be responsible for providing administrative support to project managers, including the development and maintenance of project SharePoint sites, document management, and user training.Key Responsibilities Assist project managers...
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Project Support Specialist
4 weeks ago
Columbia, South Carolina, United States ACS Professional Staffing Full timeJob Summary:We are seeking a highly skilled Project Support Specialist to join our team at ACS Professional Staffing. As a key member of our team, you will be responsible for providing administrative support to project managers and ensuring the smooth operation of our projects.Key Responsibilities:Assist project managers with the development and maintenance...
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Youth Support Specialist
4 weeks ago
Columbia, South Carolina, United States New York State Full timeJob SummaryThe Youth Support Specialist (YSS) plays a critical role in ensuring the safety and well-being of court-placed youth residing at OCFS secure, limited-secure, and/or non-secure residential facilities. As a member of a multidisciplinary team, the YSS is responsible for supervising and monitoring youth, establishing positive relationships, and...
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IT Support Specialist
4 weeks ago
West Columbia, South Carolina, United States Enviri Corporation Full timeJob SummaryEnviri Corporation is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing advanced level IT support to our employees. Key Responsibilities Provide technical support for site servers, site network equipment, site telephony, desktop hardware and peripherals....
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Maintenance Support Specialist
1 month ago
Columbia, South Carolina, United States Richland One Full timeJob Title: Maintenance Support SpecialistUnder the supervision of the Warehouse Operations Supervisor, the Maintenance Support Specialist will assist with warehouse inventory control and distribution for District maintenance departments. The successful candidate will procure tools, parts, and materials, and assist in supervising assigned warehouse...
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Technical Support Specialist
1 month ago
Columbia, South Carolina, United States Enviri Corporation Full timeJob Title: Technical Support SpecialistThis role is responsible for providing advanced level IT support to our team. The ideal candidate will have a strong background in IT and be able to work with minimal supervision.Key Responsibilities:Maintenance of site servers, site network equipment, site telephony, desktop hardware and peripheralsInstallation and...
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Technical Support Specialist II
4 weeks ago
Columbia, South Carolina, United States Spectraforce Technologies Full timeJob Title: Technical Support Specialist IIJob Title: Technical Support Specialist IILocation: Columbia, SCDuration: 12 + MonthsRole is Onsite - Day Shift - Shifts start and end time ranging from 6:30am to 6:30pm - 8 HOUR SHIFT.C2 Eligibility is requiredDuties:Actively resolve routine to moderately complex technical needs of customers by managing problems and...
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Administrative Support Specialist
4 weeks ago
West Columbia, South Carolina, United States Experis Full timeJob Summary: As a key member of the Experis team, the Administrative Support Specialist will provide essential administrative, clerical, and project coordination support. This role will manage files, reports, correspondence, and assist with special projects, ensuring efficient operations.Key Responsibilities: Document Management (50%): Type, edit, and review...
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Technology Support Specialist
4 weeks ago
Columbia, South Carolina, United States Richland County School District One Full timeJob SummaryRichland County School District One is seeking a highly skilled Technology Support Specialist to join our team. As a key member of our IT department, you will be responsible for implementing, configuring, maintaining, and supporting internal and external Microsoft networks. Your expertise will be crucial in resolving network performance issues and...
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Range Maintenance Support Specialist
4 weeks ago
Columbia, South Carolina, United States Lockheed Martin Full timeJob SummaryLockheed Martin's SOF GLSS Team is seeking a Range Maintenance Support Specialist to join the team in Fayetteville, NC. The successful candidate will perform classified duties supporting multiple Special Operations groups.Key ResponsibilitiesProvide range maintenance support for testing and training ranges at the customer's location.Maintain...