Helpdesk Support Specialist
1 month ago
We are seeking a skilled Helpdesk Analyst to join our team at Focused HR Solutions. As a Helpdesk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.
Key Responsibilities- Respond to and diagnose problems through discussions with users and business partners.
- Assist IT personnel, end users, and business partners to ensure that programs, systems, and equipment meet users' needs.
- Build and maintain strong working relationships with key IT product and service providers.
- Research, test, and recommend technology based on best practices and how the agency uses technology.
- Provide technical support for STO business applications by analyzing, identifying, diagnosing, and resolving issues.
- Participate in projects and initiatives to advance the STO's operational effectiveness in cost savings, performance, and customer satisfaction.
- Maintain, recommend, and document IT procedures, processes, and controls.
- Provide support with help desk calls resolving approximately 30% of the tickets averaging 6-10 tickets daily.
- Provide technical support to ongoing projects assisting with IT needs.
- Use critical thinking to help develop IT solutions or troubleshoot problems.
- Offer great deskside and remote support to the STO workforce.
- Assist with documentation and reporting as necessary.
- Great customer service skills.
- Technical troubleshooting skills.
- Hands-on desktop support skills.
- Experience with Windows and Office products.
- A+, Network+, or other similar certifications.
- Experience with information security frameworks or programs.
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Helpdesk Support Specialist
1 month ago
Columbia, South Carolina, United States Focused HR Solutions Full timeJob SummaryWe are seeking a highly skilled Helpdesk Analyst to join our team at Focused HR Solutions. As a Helpdesk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key ResponsibilitiesRespond to and diagnose technical issues through discussions with users and business partners.Assist IT...
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Workstation Support Specialist
4 weeks ago
Columbia, South Carolina, United States Spectraforce Technologies Full timeJob Title: Workstation Support SpecialistJob Summary: We are seeking a highly skilled Workstation Support Specialist to join our team at Spectraforce Technologies. As a key member of our Workstation Support Central Deployment team, you will be responsible for building, backing up data, installing software, and deploying new workstations to users in our...
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Project Support Specialist
4 weeks ago
Columbia, South Carolina, United States Automation and Control Strategies Group, INC. dba ACS Professional Staffing Full timeJob Title: Project Support SpecialistJob Summary:We are seeking a highly organized and detail-oriented Project Support Specialist to join our team at ACS Professional Staffing. As a key member of our project management team, you will be responsible for maintaining and organizing project documents, providing user training, and supporting project managers with...
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Technical Support Specialist
1 month ago
Columbia, South Carolina, United States Novatech Inc. Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Novatech Inc. The ideal candidate will have excellent technical knowledge and communication skills to provide top-notch support to our Managed IT clients.Key Responsibilities:Provide direct user support for Managed IT clients...
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IT Support Specialist
1 month ago
Columbia, South Carolina, United States GP Strategies Full timeGP Strategies Corporation is a leading provider of innovative consulting, learning services, and talent technology solutions. Our mission is to help organizations transform through their people and achieve meaningful change.We are seeking a skilled IT Support Specialist to join our team in Columbia, MD. As a key member of our IT team, you will be responsible...
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Technical Support Specialist
1 month ago
Columbia, South Carolina, United States Hansen Talent Group Full timeJob DescriptionHansen Talent Group is seeking a skilled Technical Support Specialist to join their team in Columbia, SC.This is an after-hours position requiring availability on nights and weekends.The ideal candidate will have strong customer service skills and be able to actively resolve routine to moderately complex technical needs of...
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Scientific Laboratory Support Specialist
3 days ago
Columbia, South Carolina, United States US Tech Solutions Full timeJob Summary: We are seeking a skilled Scientific Laboratory Support Specialist to join our team at US Tech Solutions. As a key member of our staff, you will provide technical support to our Fitness for Duty (FFD) program during site outages. This role involves the collection of breath and urine specimens and maintenance of documentation in accordance with...
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Project Support Specialist
4 weeks ago
Columbia, South Carolina, United States ANR Group Inc Full timeJob SummaryANR Group Inc is seeking a highly skilled Project Support Specialist to join their team. The successful candidate will be responsible for providing administrative support to project managers, including the development and maintenance of project SharePoint sites, document management, and user training.Key Responsibilities Assist project managers...
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Project Support Specialist
4 weeks ago
Columbia, South Carolina, United States ACS Professional Staffing Full timeJob Summary:We are seeking a highly skilled Project Support Specialist to join our team at ACS Professional Staffing. As a key member of our team, you will be responsible for providing administrative support to project managers and ensuring the smooth operation of our projects.Key Responsibilities:Assist project managers with the development and maintenance...
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Youth Support Specialist
1 month ago
Columbia, South Carolina, United States New York State Full timeJob SummaryThe Youth Support Specialist (YSS) plays a critical role in ensuring the safety and well-being of court-placed youth residing at OCFS secure, limited-secure, and/or non-secure residential facilities. As a member of a multidisciplinary team, the YSS is responsible for supervising and monitoring youth, establishing positive relationships, and...
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Maintenance Support Specialist
1 month ago
Columbia, South Carolina, United States Richland One Full timeJob Title: Maintenance Support SpecialistUnder the supervision of the Warehouse Operations Supervisor, the Maintenance Support Specialist will assist with warehouse inventory control and distribution for District maintenance departments. The successful candidate will procure tools, parts, and materials, and assist in supervising assigned warehouse...
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Technical Support Specialist
1 month ago
Columbia, South Carolina, United States Enviri Corporation Full timeJob Title: Technical Support SpecialistThis role is responsible for providing advanced level IT support to our team. The ideal candidate will have a strong background in IT and be able to work with minimal supervision.Key Responsibilities:Maintenance of site servers, site network equipment, site telephony, desktop hardware and peripheralsInstallation and...
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Technical Support Specialist II
1 month ago
Columbia, South Carolina, United States Spectraforce Technologies Full timeJob Title: Technical Support Specialist IIJob Title: Technical Support Specialist IILocation: Columbia, SCDuration: 12 + MonthsRole is Onsite - Day Shift - Shifts start and end time ranging from 6:30am to 6:30pm - 8 HOUR SHIFT.C2 Eligibility is requiredDuties:Actively resolve routine to moderately complex technical needs of customers by managing problems and...
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Administrative Support Specialist
4 weeks ago
West Columbia, South Carolina, United States Experis Full timeJob Summary: As a key member of the Experis team, the Administrative Support Specialist will provide essential administrative, clerical, and project coordination support. This role will manage files, reports, correspondence, and assist with special projects, ensuring efficient operations.Key Responsibilities: Document Management (50%): Type, edit, and review...
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Range Maintenance Support Specialist
1 month ago
Columbia, South Carolina, United States Lockheed Martin Full timeJob SummaryLockheed Martin's SOF GLSS Team is seeking a Range Maintenance Support Specialist to join the team in Fayetteville, NC. The successful candidate will perform classified duties supporting multiple Special Operations groups.Key ResponsibilitiesProvide range maintenance support for testing and training ranges at the customer's location.Maintain...
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Technical Support Specialist
1 month ago
West Columbia, South Carolina, United States Enviri Corporation Full timeJob DescriptionAt Enviri Corporation, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced level IT support to our site servers, network equipment, telephony, desktop hardware, and peripherals.Key Responsibilities:Setup and maintain site network file...
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Disaster Recovery Support Specialist
1 month ago
Columbia, South Carolina, United States The Workforce Group Full timeJob DescriptionSummary:The Disaster Recovery Support Specialist role offers various positions to help support disaster recovery efforts in areas affected by a hurricane. These positions involve different tasks, including supply distribution, information sharing, and assisting recovery teams. No prior experience is required, but candidates must be willing to...
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IT Support Specialist
1 month ago
Columbia, South Carolina, United States EquipmentShare Full timeIT Support Technician Job DescriptionEquipmentShare is seeking an IT Support Technician to provide technical assistance and support to our team. This role involves troubleshooting and resolving technical issues, providing audio/visual support for events, and collaborating with coworkers to research and find solutions.Key Responsibilities:Provide technical...
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Customer Experience Support Specialist
4 weeks ago
West Columbia, South Carolina, United States Charter Communications Full timeJob SummaryThe Serviceability Specialist will provide support to the Care Organization, the Field Operations Organization, and customers, acting as a liaison to present accurate and informative determinations regarding the service availability of residential and commercial locations.This position requires accurate data entry into the billing systems and...
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Columbia, South Carolina, United States Prisma Health Full timeInspire Health. Serve with Compassion. Be the Difference.Job SummarySupport the CCI Care Coordination Department in day-to-day operations and reporting requirements. The Support Specialist has a basic understanding of Care Management processes to support and intervene in areas allowable under the scope of practice for this role. Ability and willingness to...