Enrollment Services Coordinator
4 weeks ago
CMT Services, Inc. is a dynamic and growing small business supporting Federal, State, and Local government agencies. As a SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients.
About the Role:
We are seeking a highly skilled Enrollment Services Specialist to join our team. As a key member of our admissions and enrollment team, you will be responsible for providing exceptional customer service to students, parents, and the general public.
Key Responsibilities:
- Collect, organize, and analyze information to advise students on college-wide activities, courses, programs, and services.
- Analyze student inquiries, ascertain solutions, and direct students in proper action steps.
- Develop and maintain a broad knowledge base of college programs, services, and other activities.
- Assist students through onboarding and enrollment processes and procedures.
- Anticipate and define student problems, troubleshoot issues, and provide recommendations to improve organizational performance.
- Attend meetings on behalf of the unit, as assigned.
- Perform data entry and analysis, and participate in student outreach efforts.
- Review and process requests related to holds and credit hour limits.
- Coordinate and input incoming test scores for prospective students.
- Process applications for admissions to the College.
- Collect, review, and verify incoming documents for completeness and accuracy.
- Manage correspondence, including creating written correspondence to internal and external constituents.
Requirements:
- 1 to 2 years of experience working in admissions, registration, or an enrollment office at a college or university.
- Proficiency in using a personal computer and software applications, including Microsoft Office Suite.
- Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.
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