Lead Technical Architect, E/W Order Management

2 weeks ago

Charlotte, North Carolina, United States Brightspeed Full time
Job Overview

We are seeking a Technical Lead, E/W Order Orchestration to spearhead end-to-end system solutions for the Brightspeed telecom application suite. In this pivotal role within our IT department, you will oversee system solutions across order fulfillment orchestration, inventory management, provisioning, and billing sectors. This position offers a unique opportunity to guide the team through the complete customer order fulfillment lifecycle.

Your extensive technical expertise in developing scalable solutions will be essential in supporting intricate business processes. If you are enthusiastic about leading a team in transitioning applications within the Order Fulfillment domain, ensuring effective execution, refining requirements, managing a team of developers, collaborating with business partners and stakeholders, and delivering operational excellence, Brightspeed is the ideal environment for you.

Key Responsibilities
  • Establish the strategic roadmap, comprehend the end-to-end process for migrating provisioning applications across platforms, and lead the team to meet business objectives while resolving operational challenges.
  • Possess a comprehensive understanding of requirements to align with business goals.
  • Guide the team in implementing solutions proposed by architects to ensure optimal performance, scalability, and reliability.
  • Define operational processes and ensure adherence to meet established KPIs.
  • Collaborate closely with senior management to analyze long-term business objectives and recommend technological solutions to achieve these goals.
  • Assist others in evaluating system usage trends and identifying potential performance bottlenecks in inter-system processes.
Qualifications

Essential Skills and Experience:

  • Bachelor's degree in Computer Science or a related field.
  • Over 12 years of experience in software engineering, with a minimum of 5 years in a leadership role overseeing a team of 5 or more in the telecom sector.
  • At least 8 years of experience in Java microservices development, including troubleshooting various environmental issues.
  • 4+ years of experience with Microservices and domain-driven design principles.
  • 3+ years of experience with major cloud service providers such as GCP, Azure, or AWS.
  • Proven experience leading the solution architecture lifecycle, encompassing concept development, design, prototyping, integration, testing, and production deployment.
  • Experience in telecom provisioning, billing, and fiber solutions.
  • Familiarity with implementing telecom products and services, including Voice/VOIP and Broadband services.
  • Experience with BPM, Workflow, and Orchestration tools.
  • Ability to thrive in a fast-paced environment with a strong focus on delivering results.
  • Self-motivated, detail-oriented, and adept at managing multiple clients, stakeholders, and cross-functional projects.
  • Capability to exercise sound judgment in methods, techniques, and evaluation criteria for achieving results.
  • Provide industry insights, experience, and best practices to keep the team at the forefront of technology advancements.

Preferred Qualifications:

  • Certifications in Java and Cloud (GCP/Azure/AWS).
  • Experience in FTTP provisioning and activation domains.
Why Brightspeed?

Brightspeed is recognized as a top workplace, prioritizing contemporary work practices and investing in technology to keep our team connected. We offer competitive compensation and a comprehensive benefits package that promotes overall wellness, including medical, dental, vision, and life insurance, along with a 401K plan with company matching.

We are committed to diversity, equity, and inclusion, believing that bringing our authentic selves to work enhances our collective success. A diverse team enables us to advocate for accessible, inclusive, and high-quality internet services, promoting equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled.

  • Lead Technical Architect for E/W Order and Case Management

    14 hours ago

    Charlotte, North Carolina, United States Brightspeed Full time

    About BrightspeedBrightspeed is at the forefront of technology, dedicated to enhancing customer interactions and streamlining operational processes. We are looking for a Technical Lead specializing in E/W Order and Case Management to spearhead system innovations and refine the order fulfillment workflow for our telecom solutions.This role presents an...

  • Lead Engineer, E/W Order Management

    2 weeks ago

    Charlotte, North Carolina, United States Brightspeed Full time

    Job OverviewWe are seeking a Technical Lead, E/W Order Orchestration to spearhead end-to-end system solutions for the Brightspeed telecom application suite. As a pivotal member of our IT division, you will oversee system solutions in order fulfillment orchestration, inventory management, provisioning, and billing sectors. This role presents an exciting...

  • Senior Technical Architect

    2 weeks ago

    Charlotte, North Carolina, United States Global Channel Management Full time

    Position Overview: Senior Technical ArchitectWe are seeking a Senior Technical Architect with over 5 years of experience in the field. This role is crucial for our team at Global Channel Management as it involves leading a talented group of developers and quality assurance professionals.Key Requirements:Work Locations: Remote or Hybrid options availableTeam...

  • Lead Technical Architect, Order and Account Management

    6 days ago

    Charlotte, North Carolina, United States Brightspeed Full time

    Job SummaryWe are seeking a highly skilled Technical Lead, Order and Account Management to join our team at Brightspeed. As a key member of our organization, you will be responsible for leading small to complex business initiatives for orchestration, workflow, activation, and provisioning with a focus on delivering best-in-class customer experience.Key...

  • Lead Technical Architect

    2 days ago

    Charlotte, North Carolina, United States Optomi Full time

    Job Summary:Optomi is seeking a highly skilled IT Lead Technical Architect to join their team in a dynamic on-site role. This leader will work closely with C-level executives to drive technical projects and solutions across multiple IT buckets.Key Responsibilities:Cloud Management: Manage and upgrade applications hosted in Oracle Cloud (OCI) to ensure...

  • Technical Architect

    5 days ago

    Charlotte, North Carolina, United States The Haskell Company Full time

    About the RoleWe are seeking a highly skilled Technical Architect to join our team at The Haskell Company. As a Technical Architect, you will play a crucial role in designing and delivering cutting-edge healthcare solutions.Key ResponsibilitiesDesign and Development: Develop innovative and cost-effective designs and specifications for healthcare projects,...

  • Technical Lead, Order and Case Management

    5 days ago

    Charlotte, North Carolina, United States Brightspeed Full time

    Job SummaryWe are seeking a highly skilled Technical Lead to join our team at Brightspeed. As a Technical Lead, you will be responsible for leading the development and implementation of our order and case management systems. This is a critical role that requires strong technical expertise, leadership skills, and the ability to work collaboratively with...

  • Senior Manager

    22 hours ago

    Charlotte, North Carolina, United States Schleich Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Manager to lead our Global Digital Commercial Enablement team. As a key member of our e-commerce team, you will be responsible for driving the technical capabilities and systems that facilitate growth in our global e-commerce businesses.Key ResponsibilitiesLead the Global Digital Commercial...

  • Technical Lead, Order and Account Management

    1 month ago

    Charlotte, North Carolina, United States Brightspeed Full time

    Company DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies,...

  • Pega Lead System Architect

    5 days ago

    Charlotte, North Carolina, United States Omni Inclusive Full time

    About the RoleWe are seeking a highly skilled Pega Architect to join our team at Omni Inclusive. As a key member of our technical team, you will be responsible for designing, developing, and deploying Pega solutions that meet the needs of our clients.Key ResponsibilitiesDesign and develop Pega solutions that meet business requirementsLead the implementation...

  • E2E System Solutions Architect

    5 days ago

    Charlotte, North Carolina, United States Brightspeed Full time

    Job DescriptionWe are seeking a highly skilled Technical Lead to lead E2E system solutions for our Brightspeed telecom suite of applications. As a key leader in our IT team, you will be responsible for system solutions in the areas of order fulfillment orchestration, inventory, provisioning, and billing domains.In this role, you will have a deep technical...

  • Pega Lead System Architect

    5 days ago

    Charlotte, North Carolina, United States Omni Inclusive Full time

    About the RoleWe are seeking a highly skilled Pega Architect to join our team at Omni Inclusive. As a key member of our technical team, you will be responsible for designing, developing, and deploying Pega solutions that meet the needs of our clients.Key ResponsibilitiesDesign and develop Pega solutions that meet business requirementsLead the implementation...

  • Technical Lead, Order and Account Management

    3 weeks ago

    Charlotte, North Carolina, United States Brightspeed Full time

    Company DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies,...

  • Senior Manager

    5 days ago

    Charlotte, North Carolina, United States Schleich USA Inc. Full time

    Job OverviewSchleich USA Inc. is seeking a highly skilled and experienced Senior Manager to lead our Global Digital Commercial Enablement team. As a key member of our organization, you will be responsible for driving the technical capabilities and systems that facilitate growth in our global e-commerce businesses.Key ResponsibilitiesTeam Leadership: Manage a...

  • Head of Global E-commerce Technical Operations

    5 days ago

    Charlotte, North Carolina, United States Schleich Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Manager to lead our Global Digital Commercial Enablement team. This team is responsible for the systems, tools, and technical capabilities that facilitate growth in our global e-commerce businesses across our brand sites and key e-tail partners.Key ResponsibilitiesLead the team responsible...

  • Lead Systems Architect

    2 weeks ago

    Charlotte, North Carolina, United States Global Channel Management Inc. Full time

    Job OverviewGlobal Channel Management Inc. is seeking a skilled Lead Systems Architect to join our dynamic team. This role is pivotal in ensuring the seamless operation of our systems and infrastructure.Key Responsibilities:Address production challenges by providing prompt diagnostics, actionable recommendations, and effective resolutions.Collaborate with...

  • Cloud AI Principal Architect

    2 days ago

    Charlotte, North Carolina, United States E-Solutions Full time

    About the RoleE-Solutions is seeking a highly skilled Cloud AI Principal Architect to lead our cloud-based AI initiatives. As a key member of our engineering team, you will be responsible for designing and implementing scalable, secure, and cost-effective cloud architecture for our AI platform.Key ResponsibilitiesDesign and implement cloud architecture for...

  • Lead Solution Architect

    2 weeks ago

    Charlotte, North Carolina, United States Accuro Group Full time

    Job OverviewHello, We are currently seeking a Lead Solution Architect to join our team. This role is based in a dynamic environment where you will be expected to leverage your expertise in technology and architecture.Important Note: This position requires full onsite presence from the start.Eligibility: Only candidates from approved organizations will be...

  • E-Commerce Project Management Lead

    2 weeks ago

    Charlotte, North Carolina, United States Driven Brands Full time

    Company: Driven Brands Driven Brands, headquartered in Charlotte, NC, stands as the largest automotive services organization in North America, catering to a wide array of consumer and commercial automotive requirements, such as paint, collision, glass, vehicle repair, oil change, maintenance, and car wash services. With a network of over 4,500 centers across...

  • Lead Solutions Architect

    2 weeks ago

    Charlotte, North Carolina, United States Bank of America Full time

    Position: Lead Solutions Architect at Bank of AmericaAt Bank of America, we prioritize a diverse and inclusive work environment that promotes the well-being of our employees and their families. As a Lead Solutions Architect, you will join the Consumer and Small Business solutions architecture team, engaging in groundbreaking projects within the Enterprise...