Front Desk Associate

3 days ago


Bryce Canyon City, United States Aramark Full time
Job Summary

The Front Desk Worker is a key member of our hospitality team, responsible for delivering exceptional guest experiences through personalized service, efficient reservation management, and effective issue resolution.

Key Responsibilities
  • Greet and engage with guests, anticipating their needs and providing tailored support
  • Supply guests with accurate information, directions, and travel recommendations
  • Manage reservations, rentals, and registration processes with precision and attention to detail
  • Operate a register and software systems to process transactions with accuracy and efficiency
  • Respond to phone calls, emails, and messages in a timely and professional manner
  • Maintain a positive attitude and provide excellent customer service to guests, colleagues, and clients
  • Collaborate with departments to ensure seamless guest experiences
Requirements
  • Previous guest services experience required
  • Previous cash handling experience preferred
  • Excellent customer service skills and interpersonal communication abilities
  • Organizational skills, accuracy, and attention to detail
About Aramark

Aramark is a global leader in food and facilities management, serving millions of guests daily. Our mission is to deliver exceptional service, quality, and value to our customers, while fostering a culture of inclusivity, respect, and growth.



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