Arcade Operations Manager
4 days ago
Round One Entertainment is seeking a highly skilled and experienced Arcade Manager to join our team at the Stonestown Galleria in San Francisco, CA.
Job Summary:The Arcade Manager will be responsible for the overall management and operation of our arcade facilities, ensuring a high level of customer satisfaction and revenue growth. This includes supervising staff, managing inventory, and maintaining a clean and safe environment.
Key Responsibilities:- Supervise and train arcade staff to ensure excellent customer service and efficient game operations.
- Manage inventory levels, including game machines, tokens, and merchandise.
- Monitor and maintain a clean and safe environment, adhering to company standards and regulations.
- Develop and implement strategies to increase revenue and customer engagement.
- Collaborate with the General Manager to achieve business objectives and goals.
- Ensure compliance with company policies, procedures, and safety protocols.
- High school diploma or equivalent required; two-year related experience preferred.
- Strong leadership and communication skills, with the ability to motivate and train staff.
- Excellent customer service skills, with a focus on providing a positive experience for customers.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Physical stamina to stand for long periods, lift up to 100lbs, and move quickly in a busy environment.
- Paid Time Off (PTO), Medical, Dental, and 401(K) with company matching.
- Opportunities for professional growth and development.
- A fun and dynamic work environment with a team-oriented culture.
Please submit your resume or complete application online at www.round1usa.com.
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