Customer Service Representative

6 hours ago


Birmingham AL USA, United States Alabama Professional Services Full time
Customer Service Representative

At Alabama Professional Services, we're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients across the state of Alabama.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide support to other departments as needed to ensure seamless service delivery
  • Facilitate collection calls and schedule free service estimates
  • Communicate with customers to ensure their satisfaction with our work
  • Maintain accurate customer records and database
Requirements:
  • No prior experience necessary - we provide comprehensive training
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in computer programs and apps
  • High school diploma or equivalent
What We Offer:
  • Comprehensive benefits package including medical, dental, and vision insurance
  • Potential for incentive-based compensation
  • 401(k) plans
  • A supportive and respectful work environment
  • Opportunities for professional growth and development

We're committed to providing a remarkable experience for our customers, and we're looking for someone who shares our passion for delivering exceptional service. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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