Morning Hospitality Coordinator
2 weeks ago
Delivering exceptional service and creating a welcoming atmosphere for guests during their morning experience. This role requires early morning availability and a friendly demeanor. The Breakfast Coordinator is a warm, genuine, and attentive individual who excels in a dynamic environment.
As a distinguished property recognized for excellence, we proudly stand as a seasonal hotel within the brand portfolio, offering breathtaking views of the surrounding natural beauty. Our establishment is committed to providing a memorable start to each guest's day.
KEY RESPONSIBILITIES:
- Greet guests and oversee the dining area during breakfast hours to ensure a pleasant experience, addressing guest needs and maintaining the establishment's hospitality standards.
- Organize and present the breakfast buffet in an appealing and well-stocked manner, adhering to brand guidelines.
- Prepare a diverse menu of both hot and cold breakfast options.
- Ensure cleanliness and organization of the breakfast area and kitchen throughout service.
- Respond promptly to guest inquiries and concerns with professionalism.
- Maintain a polished and welcoming appearance at all times.
- Monitor inventory levels of food, beverages, and supplies, placing orders as necessary and organizing deliveries.
ADDITIONAL DUTIES:
- Customer Engagement: Attentively address guest requests and provide assistance as needed.
- Collaboration: Foster a respectful environment, uphold company values, and approach all interactions with a service-oriented mindset.
- Quality Assurance: Ensure accuracy and thoroughness in all tasks, restocking supplies as needed and maintaining cleanliness of dining ware.
- Productivity: Meet established productivity standards and complete tasks efficiently.
- Safety Protocols: Adhere to safety guidelines, reporting any hazards and using equipment responsibly.
- Reliability: Maintain consistent attendance and punctuality, fulfilling the demands of the hospitality industry.
- Proactivity: Take initiative in assisting with cleaning and organizing the dining and kitchen areas.
- Health Compliance: Follow health regulations regarding food handling and preparation.
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