Front Desk Agent
5 days ago
At Sage Hospitality, we are seeking a highly skilled and detail-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.
Key Responsibilities:- Audit and balance various areas of the hotel, including food and beverage outlets, rooms, and front desk, to ensure accuracy and compliance with company policies.
- Respond to guest inquiries and concerns in a professional and courteous manner, providing timely and accurate information and services.
- Operate the PBX equipment, accepting and assisting with incoming and outgoing calls, scheduling wake-up calls, and paging guests.
- Perform the duties of a Front Desk Clerk, including express checkouts and maintaining good customer relations.
- High school education or equivalent experience.
- Accounting background preferred, but not required.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to operate personal computers, cash registers, and calculators.
- Ability to compile facts and figures, with moderate hearing and excellent vision required.
- Competitive hourly rate: $19.50 - $20.00 per hour.
- Free monthly RTD EcoPass.
- Free onsite parking.
- Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants, and more.
- Discounted hotel rates at all Marriott/Starwood & Sage managed hotels and restaurants.
- Medical, dental, vision, 401K, and flex spending account (FT employees).
- Paid time off for vacation, sick days, and holidays (FT employees).
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