Guest Services Coordinator

4 days ago


Alexandria, Virginia, United States Donohoe Companies Full time

**Deliver Exceptional Guest Experiences with Donohoe Companies**

As a Front Desk Agent with Hilton Garden Inn Alexandria Old Town National Harbor, you will have the opportunity to make a real difference in the lives of our guests. From checking in and out to handling reservations and inquiries, your role is crucial in shaping the overall experience of our visitors.

About the Job:

This is a full-time position that requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. As a key member of our front desk team, you will be expected to maintain control and exhibit good judgment in difficult situations. You will also be responsible for maintaining the cleanliness and organization of the Front Office area, as well as notifying housekeeping and maintenance of any reported issues with guestrooms or hotel grounds.

Key Requirements:

  • Strong Communication Skills: Ability to effectively communicate with guests, colleagues, and management.
  • Flexibility: Willingness to work flexible schedules, including evenings, weekends, and holidays.
  • Attention to Detail: Ability to maintain accuracy and attention to detail in all aspects of the job.

Compensation and Benefits:

We offer a competitive salary range of $45,000 - $55,000 per year, as well as a comprehensive benefits package that includes health, dental, and vision insurance, leaves of absences, retirement plans, paid time off, hotel room discounts, and more. We also offer daily pay access, empowering employees to manage their finances easily and confidently.



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