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Ecommerce Accounts Receivable Coordinator

2 months ago

White, Georgia, United States Surya Carpet Full time

Surya is a vibrant home décor brand recognized for its creative designs and extensive range of premium home accessory solutions.

Our offerings, which include area rugs, cushions, poufs, and wall art, are distributed through a diverse array of global retailers, distributors, and interior design professionals.

At Surya, we cultivate a dynamic work atmosphere that promotes creativity and teamwork, encouraging each employee to take personal responsibility within the organization. We are celebrated for our top-tier products and customer-centric service.

Surya has consistently been acknowledged on Inc. Magazine's Inc. 500/5000 list as one of America's fastest-growing privately held companies for seven consecutive years.


Position Overview:


The Ecommerce Accounts Receivable Coordinator will concentrate on the distinctive clientele whose primary business is within the expanding Ecommerce sector.

Our team engages with customers to guarantee that payments are processed promptly and accurately through various electronic channels, including email, ticketing systems, and online platforms.

The Ecommerce Accounts Receivable Coordinator will scrutinize all payments for precision, investigate any discrepancies, and ensure that all data in databases and spreadsheets is accurate.


Key Responsibilities:

  • Generate daily, weekly, and monthly reports on team accounts and tasks
  • Achieve or surpass all departmental performance objectives
  • Support process enhancement initiatives as assigned
  • Execute accounts receivable transactions
  • Conduct account reconciliations in a regular and precise manner
  • Communicate with both internal and external customers through various electronic platforms and websites
  • Assist with additional duties and projects as assigned to meet business needs
  • Collaborate daily with Customer Care staff and other Surya teams, including Shipping, Returns, Operations, Sales Managers, Sales Representatives, Accounting, and the Surya Leadership Team

Preferred Qualifications:
High School diploma
At least 2 years of experience in B2B collections and accounts receivable, ideally in a wholesale or distribution setting
Exhibits exceptional attention to detail and follow-through
Ability to analyze extensive data sets
Demonstrates critical thinking skills, capable of explaining and resolving complex issues
Ability to accurately explain and train on intricate processes
Outstanding verbal and written communication skills
Proactive in identifying opportunities for process improvements and recommending solutions to management
Intermediate proficiency in Excel
Self-motivated with strong organizational skills
Ability to adapt and effectively manage stress

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