Assistant Store Leader

2 weeks ago

Novi, Michigan, United States The Talbots Inc. Full time

Assistant Store Leader

Location: Novi, Michigan US

Talbots is a prominent omni-channel specialty retailer focusing on women's apparel, footwear, and accessories. Established in 1947, the brand is recognized for its modern classic aesthetic that combines timeless elegance with contemporary trends, exceptional craftsmanship, and outstanding customer service. At Talbots, we prioritize relationships and seek individuals who contribute innovative ideas, embrace calculated risks, and enhance our vibrant culture. Our commitment is to provide modern classic styles for every body type, ensuring inclusivity for all women.

POSITION OVERVIEW:

At Talbots, our mission is to empower our customers to look and feel their best. The Assistant Store Leader collaborates with the Store Manager to guide the team in fostering a welcoming atmosphere for both customers and staff. This role serves as a model for delivering exceptional customer experiences, enabling the team to tailor individual interactions and cultivate lasting relationships. In partnership with the Store Manager, the Assistant Store Leader is accountable for advancing the business, particularly in areas related to merchandising strategies, operational systems, and various operational functions.

KEY REQUIREMENTS:

  • Customer-focused with a strong understanding of the significance of outstanding customer experiences.
  • Driven and passionate about creating a successful environment for both the store and the team.
  • Reinforces consistent operational standards through effective coaching, training, and accountability.
  • Exhibits excellent communication skills, integrity, fiscal responsibility, critical thinking, and courageous leadership.
  • Possesses strong organizational abilities and the capacity to manage multiple tasks in a dynamic, fast-paced setting.
  • Professional, assertive, and approachable with the capability to make independent decisions.

PRIMARY RESPONSIBILITIES:

Leadership:

  • Demonstrate professionalism, a strong work ethic, integrity, and respect for others, establishing an environment that positions Talbots as an employer of choice.
  • Educate, coach, mentor, and motivate Sales Associates based on their unique strengths and developmental needs, including onboarding new talent and driving key performance metrics.
  • Foster a collaborative team environment where all associates are held accountable and take pride in upholding the same standards, policies, and procedures.
  • Provide constructive feedback and address performance or disciplinary issues as necessary.

Business Insight:

  • Stay informed about business trends and key performance indicators to strategically identify opportunities that will enhance sales and achieve financial objectives.
  • Analyze store reports to optimize labor costs and manage expenses effectively.
  • Understand the balance between operational and sales activities at different times of the month and assist the Store Manager in effective planning and scheduling.

Operational Excellence:

  • Lead all aspects of operational excellence.
  • Collaborate with the Store Manager to manage and control all operating expenses.
  • Educate, train, and reinforce brand standards and company policies and procedures.
  • Maintain accurate store-specific information.
  • Act as the store lead for all operational systems.
  • Plan and prioritize tasks to meet business needs.
  • Safeguard company assets and ensure a safe working environment.
  • Adhere to all company policies and local, state, and federal employment regulations.

Enhancing the Customer Experience:

  • Capable of fostering a sales culture where all associates align with customer needs.
  • Willing to assist customers and support the team to create exceptional customer experiences.
  • Develop and maintain positive working relationships that contribute to a productive work environment.
  • Effectively communicate store information and brand initiatives to enhance the customer experience.
  • Professionally represent the Talbots brand and ensure all associates meet the same standards.

QUALIFICATIONS:

  • Two or more years of experience in specialty retailing, particularly in store operations, is preferred. One year of leadership experience is also preferred.
  • Demonstrated ability to meet or exceed performance expectations.
  • Flexibility to work a varied schedule, including evenings, weekends, and holidays.
  • Ability to perform physical tasks associated with the role, including standing, walking, kneeling, and lifting up to 40 pounds.
  • Proficient in navigating computer and handheld systems with intermediate skills.
  • Able to work collaboratively in a diverse environment.
  • Open to relocation and opportunities in other areas of the business.
  • High school diploma required; college degree preferred.

Note: This position description is intended to convey the general nature of work performed by associates in this role. It is not exhaustive of all duties and responsibilities and is subject to change.

Talbots is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based on qualifications relevant to the position and are made without regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other category protected by applicable law. Talbots is committed to providing reasonable accommodations for job applicants with disabilities.

  • Assistant Store Manager

    6 days ago

    Novi, Michigan, United States Fabletics Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Fabletics. As a key member of our retail store operations, you will play a critical role in supporting the Store Manager and contributing to the success of our store.Key ResponsibilitiesStore Operations: Assist the Store Manager in overseeing daily...

  • Assistant Store Manager

    2 weeks ago

    Novi, Michigan, United States Fabletics Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Fabletics. As a key member of our retail store team, you will play a critical role in supporting the Store Manager and contributing to the success of our store.Key ResponsibilitiesCustomer Engagement: Drive customer engagement and loyalty by providing...

  • Retail Store Supervisor

    6 days ago

    Novi, Michigan, United States Lucky Brand Full time

    About the RoleWe are seeking a highly motivated and experienced Part-Time Store Leader to join our team at Lucky Brand. As a key member of our store management team, you will play a critical role in driving sales growth, delivering exceptional customer experiences, and maintaining a visually appealing store environment.Key ResponsibilitiesSupport Sales...

  • Store Sales Consultant

    1 week ago

    Novi, Michigan, United States Alex and Ani Full time

    Retail Sales RepresentativeGreet patrons and deliver outstanding customer serviceEncourage a positive atmosphere within the storeStay informed about product offerings and featuresProcess transactions accurately and maintain financial integrityHighlight promotions and special dealsAssist customers with inquiries and returnsRelay customer feedback and market...

  • Retail Team Leader

    2 weeks ago

    Novi, Michigan, United States Dunham's Full time

    Passionate About Sports?Dunham's Sports, a prominent full-line sporting goods retailer in the United States, has a rich history dating back to 1937. With over 240 locations across 22 Midwest states, we are dedicated to providing quality sporting goods and exceptional service.We are seeking enthusiastic and knowledgeable individuals who possess a strong...

  • Senior Accounting Team Leader

    2 weeks ago

    Novi, Michigan, United States Trillium Staffing Full time

    Trillium Staffing is currently seeking a Financial Accounting Supervisor for a direct-hire opportunity.Annual Salary: $100,000 - $110,000The role involves overseeing, coordinating, and engaging in the financial activities of the accounting team, ensuring accurate and timely recording of financial data to maintain comprehensive accounting and statistical...

  • Kitchen Team Leader

    3 days ago

    Novi, Michigan, United States Chick-fil-A Full time

    About the RoleChick-fil-A is seeking a motivated and experienced professional to join our team as a Kitchen Team Leader. As a key member of our leadership team, you will be responsible for overseeing the Back-of-House operations and ensuring that our guests have an exceptional dining experience.Key ResponsibilitiesTrain and develop the skills of our...

  • Senior Structural Bridge Project Leader

    2 weeks ago

    Novi, Michigan, United States Fishbeck, Thompson, Carr & Huber, Inc. (FTCH) Full time

    Position: Senior Bridge Engineer/Project ManagerLocation: Novi, MIJob Id: 1572# of Openings: 1Job OverviewThis pivotal role within the Transportation Department involves regular collaboration with the Transportation Director, Team Leaders, and other senior executives at Fishbeck. This position offers significant opportunities for professional growth and...

  • Sales Associate

    4 days ago

    Novi, Michigan, United States EssilorLuxottica Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Sunglass Hut. As a Sales Associate, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesSales and Customer Service: Consistently meet or exceed sales targets by building strong...

  • Insurance Agency Leader

    2 weeks ago

    Novi, Michigan, United States Southeast Managing Partners Full time

    Job OverviewSoutheast Managing Partners is dedicated to cultivating exceptional talent in the insurance sector. We believe in rewarding our agents with attractive commission structures, cash bonuses, and travel incentives. To support your journey, we provide a generous startup fund along with some of the highest commission rates available in the market.As an...

  • Retail Operations Supervisor

    2 weeks ago

    Novi, Michigan, United States Starbucks Full time

    Now Brewing – Future LeadersStarbucks is renowned for cultivating outstanding individuals who drive business success by prioritizing the well-being of partners (employees), customers, and communities across the globe. As a leader at Starbucks, you are fueled by a deep sense of purpose. You are driven - never just an observer. You take initiative to create...

  • Insurance Agency Leader

    2 weeks ago

    Novi, Michigan, United States Southeast Managing Partners Full time

    Position OverviewSoutheast Managing Partners is dedicated to nurturing talent and empowering individuals in the insurance sector. We believe in rewarding our agents with competitive commissions, cash bonuses, and travel incentives. To support new agents, we provide a startup fund of $48,000 along with some of the highest commission rates in the industry.As...

  • Operations Manager, Beverage Services

    6 days ago

    Novi, Michigan, United States Macy's Full time

    Job Summary:The Operations Manager, Beverage Services is responsible for ensuring the highest standards of customer experience and operational excellence in our retail stores. This role requires a strong leader who can motivate and develop a team of associates to deliver exceptional results.Key Responsibilities:Lead and develop a high-performing team of...

  • Retail Sales Associate

    7 days ago

    Novi, Michigan, United States Rockler Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with their woodworking needs, and maintaining a clean and organized store environment.Key...

  • Customer Service Manager

    2 days ago

    Novi, Michigan, United States Joann Full time

    Job SummaryThe Customer Service Manager is responsible for delivering a premium customer experience by inspiring creativity within our customers and making JOANN their happy place. This role drives sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Customer Service Manager will also assist the Store...

  • Retail Warehouse Associate

    4 days ago

    Novi, Michigan, United States Best Buy Full time

    Job Summary:As a Retail Warehouse Associate at Best Buy, you will play a critical role in ensuring the smooth operation of our warehouse and store operations. Your primary responsibilities will include:Receiving and Processing Inventory: Unload trucks and accurately record store inventory to ensure timely and efficient restocking of merchandise.Product...

  • Customer Support Team Leader, ADIGE SYS Laser Solutions

    2 weeks ago

    Novi, Michigan, United States BLM GROUP USA CORPORATION Full time

    Job OverviewBecome a key player in a unique manufacturing environment.At BLM GROUP USA CORPORATION, we collaborate with some of the most pioneering companies in the world, making a significant impact in various industries. Our clients are the innovators and leaders who drive the global economy forward, and they rely on our extensive expertise and nearly...

  • Woodworking Customer Service Representative

    6 days ago

    Novi, Michigan, United States Rockler Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with their woodworking needs, and maintaining a clean and organized store environment.Key...

  • Customer Service Sales Associate

    2 weeks ago

    Novi, Michigan, United States Great Lakes Ace Hardware Full time

    Position OverviewThis role is integral to our team, focusing on delivering exceptional customer service, driving sales, and managing product displays while supporting the overall management of the store.Key Responsibilities1. Welcome and assist customers, addressing inquiries about products and guiding them through their shopping experience using effective...

  • Retail Operations Supervisor

    2 weeks ago

    Novi, Michigan, United States Wild Bill's Tobacco Full time

    Job Type: Full-time Description:The Retail Operations Supervisor plays a pivotal role in assisting the Store Manager with the daily functions of the retail establishment. This position is designed for individuals who are looking to advance their careers in retail management. The Supervisor will focus on enhancing customer satisfaction, optimizing sales...