Current jobs related to Guest Relations Ambassador - New York, New York - The Mark

  • Lobby Ambassador

    4 weeks ago

    New York, New York, United States Rapport Guest Services Full time

    Job Title: Lobby AmbassadorJoin Rapport Guest Services as a Lobby Ambassador and be part of a dynamic team that delivers exceptional hospitality to our premier clients. As a Lobby Ambassador, you will be the first point of contact for guests and clients, setting the tone for their experience in our building.Key Responsibilities:Client Care: Greet all guests...

  • Lobby Ambassador

    1 month ago

    New York, New York, United States Rapport Guest Services Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Lobby Ambassador to join our team at Rapport Guest Services. As a Lobby Ambassador, you will be the first point of contact for our clients and guests, providing exceptional hospitality and ensuring a memorable experience.Key ResponsibilitiesClient Care: Greet all guests and visitors with a smile,...

  • Guest Relations Ambassador

    1 month ago

    New York, New York, United States The Mark Full time

    Guest Relations AgentWe are seeking a highly motivated and detail-oriented Guest Relations Agent to join our team at The Mark. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued guests.Key Responsibilities:Provide prompt and courteous assistance to guests...

  • Theatre Ambassador

    3 weeks ago

    New York, New York, United States Ambassador Theatre Group Full time

    About the RoleWe are seeking a highly skilled and enthusiastic ambassador to join our Front of House team for the new production Harry Potter and the Cursed Child. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring public safety, and upholding the theatre's policies and procedures.Key...

  • Guest Experience Ambassador

    4 weeks ago

    New York, New York, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members at all times. Located in the Lobby and all public areas, the Ambassador will be the first point of contact for visitors, making them feel comfortable and directing them to their appointments and meetings.Key...

  • Guest Experience Ambassador

    3 weeks ago

    New York, New York, United States Hard Rock International (USA), Inc. Full time

    Job OverviewAs a Guest Experience Ambassador at Hard Rock International (USA), Inc., you will be the first and last point of contact for our guests, providing an exceptional arrival and departure experience. Your primary responsibility will be to assist guests with their needs, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Assistance:...

  • Guest Experience Ambassador

    2 weeks ago

    New York, New York, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members at all times. Located in the Lobby and all public areas, the Ambassador will be the first point of contact for visitors, making them feel comfortable and directing them to their appointments and meetings.Key...

  • Guest Service Ambassador

    4 weeks ago

    New York, New York, United States Langham Hotels International Limited Full time

    Job SummaryThis role is critical to creating a positive impression of The Langham, New York and its company. The Guest Service Ambassador welcomes guests, transports luggage, and informs guests of hotel services and features. The position requires attending to immediate guest needs and providing follow-through attention throughout their stay.Responsibilities...

  • Guest Experience Ambassador

    3 weeks ago

    New York, New York, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members. Located in the Lobby and all public areas, this role will be the first point of contact for visitors, ensuring they feel comfortable and directed to their appointments and meetings.Key Responsibilities:Provide...

  • Ambassador of Exceptional Guest Experiences

    3 weeks ago

    New York, New York, United States SUMMIT One Vanderbilt Full time

    Job SummaryWe are seeking a highly skilled Guest Experience Ambassador to join our team at SUMMIT One Vanderbilt. As a key member of our team, you will be responsible for delivering exceptional guest experiences that exceed our customers' expectations.Key ResponsibilitiesEmbody Our Brand: Embody our brand and service values in both internal and guest...

  • Ambassador of Exceptional Guest Experiences

    3 weeks ago

    New York, New York, United States Related Company Full time

    Transforming Guest Experiences at Hudson YardsAs a Guest Experience Ambassador, you will be the face of Hudson Yards, setting the tone for an unforgettable experience. Your role involves engaging with guests, providing insider knowledge about the Vessel and surrounding attractions, and handling any challenges with grace and empathy.Key...

  • Guest Relations Manager

    2 weeks ago

    New York, New York, United States IHMS LLC. Full time

    Job SummaryAs a Guest Relations Manager at IHMS LLC., you will be responsible for overseeing the Guest Relations function, ensuring seamless service delivery and maintaining the highest standards of hospitality. This role requires a strong leader who can motivate and guide a team to provide exceptional guest experiences.Key Responsibilities:Manage and direct...

  • Guest Relations Coordinator

    3 weeks ago

    New York, New York, United States Major Food Group LLC Full time

    Job DescriptionMajor Food Group LLC is seeking a skilled Guest Relations Coordinator to provide exceptional customer service and support to our guests.The ideal candidate will possess excellent communication skills, a pleasant demeanor, and the ability to adapt to challenging situations. They will be responsible for managing reservation books, handling...

  • Front Desk Ambassador

    3 weeks ago

    New York, New York, United States Hogan Lovells Full time

    Job SummaryThe Front Desk Ambassador is the primary point of contact for clients and guests, providing exceptional customer service and ensuring a positive experience. This role requires a professional, outgoing, and welcoming personality to build strong relationships and create a memorable impression.Key ResponsibilitiesCommunicationThe Front Desk...

  • Housekeeping Ambassador

    2 weeks ago

    New York, New York, United States Langham Hotels International Limited Full time

    Job SummaryPrimary Objective: To provide exceptional housekeeping services to guests, ensuring a seamless and memorable experience.The Housekeeping Ambassador will be responsible for maintaining and enhancing the in-room experience for guests. Key responsibilities include providing housekeeping services, coordinating guest and employee laundry, and...

  • Hotel Ambassador

    2 weeks ago

    New York, New York, United States 1 Hotel Central Park Full time

    At 1 Hotel Central Park, we're seeking a skilled Hotel Ambassador to join our team. As a key member of our staff, you'll be responsible for delivering exceptional guest experiences and exceeding our high standards of service.About the RoleThis is a unique opportunity to work in a dynamic and fast-paced environment, where you'll have the chance to make a real...

  • Guest Service Ambassador

    4 weeks ago

    New York, New York, United States Marriott International, Inc Full time

    Job SummaryAs a Guest Service Expert, you will be responsible for delivering exceptional service to our guests, ensuring a memorable and unique experience. You will be the face of our hotel, interacting with guests, communicating with the kitchen, and taking care of their needs.Key Responsibilities:Provide exceptional service to guests, ensuring their needs...

  • Island Lifestyle Ambassador

    2 weeks ago

    New York, New York, United States Oxford Industries Full time

    Discover a career that embodies the spirit of the islands with Tommy Bahama, a lifestyle brand that's more than just a brand - it's a way of living.As an Island Lifestyle Ambassador, you'll be an integral part of our store leadership team, inspiring and guiding your team to achieve our goals and exceed guest expectations. You'll create an environment of...

  • Lobby Ambassador

    3 weeks ago

    New York, New York, United States TemPositions Hospitality Full time

    Job SummaryWe are seeking a highly skilled and friendly Lobby Ambassador to join our team at TemPositions Hospitality. As a Lobby Ambassador, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere in our lobby.Key ResponsibilitiesGreet all guests and visitors with a smile and a warm...

  • Guest Services Ambassador

    3 weeks ago

    New York, New York, United States Pier Sixty & The Lighthouse Full time

    Job Summary:As a Guest Services Agent at Pier Sixty & The Lighthouse, you will be the face of our esteemed collection, delivering exceptional service and creating lasting impressions for our guests and clients. Your mission will be to wow our visitors with a warm welcome, ensuring every event runs smoothly and efficiently.Your Key Responsibilities:Provide...

Guest Relations Ambassador

2 months ago

New York, New York, United States The Mark Full time
{"title": "Guest Relations Agent", "description": "Deliver Exceptional Guest Experiences

We are seeking a highly motivated Guest Relations Agent to join our team at The Mark. As a key member of our hospitality team, you will be responsible for providing personalized service to our guests, ensuring their stay with us is nothing short of exceptional.

Key Responsibilities:
  • Guest Service: Provide prompt and courteous service to guests, responding to their needs and anticipating their unstated ones.
  • Reservation Management: Successfully complete room reservations, process internal reservations, and manage communication between guests and staff.
  • Communication: Handle high-volume phone calls and email correspondence, ensuring seamless communication with guests and staff.
  • Problem-Solving: Actively listen and resolve guests' complaints, providing creative solutions to ensure complete service recovery.
  • Team Collaboration: Work closely with operational departments to ensure seamless guest experiences.
Requirements:
  • Experience: At least 1 year prior experience in the guest service industry, preferably in a luxury property.
  • Skills: Knowledge of computers, Microsoft Word, and Excel, with Opera experience preferred.
  • Personal Qualities: Highly motivated, excellent communication skills, creative problem-solving, and a passion for guest service and satisfaction.

We offer a competitive salary and a dynamic work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}