Hotel Ambassador

3 weeks ago


Portland, Oregon, United States Courtyard Portland North Full time
Company Overview:
InnVentures is a leading hospitality company driven by innovation and entrepreneurship. With a proven track record of building winning teams, we operate over 75 hotels in 20+ states for top REITs and private real estate owners. Our 40-year history has established us as a trusted acumen for major hotel brands.

Salary: $16.50-$17.00 per hour

Job Description:
Create Memorable Guest Experiences
As a Front Desk Agent at Courtyard Portland North, you will be the first point of contact for our guests. You will build lasting impressions and gain loyal guests by handling all questions, requests, and complaints promptly and courteously.

Responsibilities:
  • Ensure a friendly, efficient, and error-free check-in and check-out experience.
  • Handle continuous requests in a fast-paced environment by coordinating with other departments to meet guest needs.
  • Provide information about the local area and facilities, offering directions and resources to enhance each guest's stay.
  • Demonstrate proper phone etiquette, including transferring calls, taking messages, and making reservations.
  • Follow cash handling procedures and post and reconcile charges applied to guest receipts.
  • Support hotel goals through teamwork and collaboration with all departments.

Requirements:
Previous Customer Service Experience Ideal
To succeed in this role, you need strong verbal and written communication skills, ability to read, write, type, and use basic technology. Standing for an entire shift and lifting at least 25 pounds are also required. Availability to work evenings, weekends, and holidays is essential.

  • Portland, Oregon, United States Hotel Lucia Full time

    Elevate Your Career with Our Front Desk TeamWe are looking for a skilled and enthusiastic Guest Services Agent to join our front desk team at Hotel Lucia. As a key ambassador of our brand, you will be responsible for delivering exceptional customer experiences, handling guest inquiries, and promoting our hotel's services and amenities.About Our Culture:We...


  • Portland, Oregon, United States PM Hotel Group Full time

    About PM Hotel GroupWe are a leading hotel management company committed to providing exceptional guest experiences.Opportunity OverviewThis role is ideal for individuals who take pride in their work and strive for excellence in maintaining the cleanliness and organization of our hotel's public areas.Key Responsibilities:Maintain the cleanliness of guest...

  • Front Desk Ambassador

    3 weeks ago


    Portland, Oregon, United States Sentinel Full time

    About Sentinel: We are a leading hotel management company, operating in the US, Caribbean, and Western Europe. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and building meaningful relationships. We offer a supportive and inclusive work environment that fosters diversity, growth, and wellbeing.We are...


  • Portland, Oregon, United States Kimpton Hotel Full time

    Job OverviewWe are seeking a Front Desk Ambassador to join our team. This role is responsible for providing exceptional service to guests, ensuring their stay is memorable and enjoyable.About the Role:Act as an advocate for the restaurant, creating ridiculously personal experiences for guests.Develop relationships with guests that will compel them to...


  • Portland, Oregon, United States Pyramid Global Hospitality Full time

    Your RoleAs a Guest Services Agent, you will play a crucial role in delivering exceptional guest experiences by:Providing exceptional customer service by being engaging and taking sincere interest.Checking guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.Helping to resolve...


  • Portland, Oregon, United States Kimpton Hotels & Restaurants Full time

    Guest Experience AmbassadorKimpton Hotels & Restaurants is seeking a talented Guest Service Agent (Overnight) to join our team in Portland, OR. As a key member of our front desk team, you'll play a crucial role in delivering memorable experiences for our guests.Our hotel is dedicated to creating a work environment that's inclusive, supportive, and...


  • Portland, Oregon, United States Kimpton Hotel Full time

    About UsWe are a boutique hotel, part of the Kimpton Hotel brand. Our mission is to create a welcoming and inclusive environment where everyone feels valued and respected.Since 1981, we've been driven by a passion for innovation and a commitment to excellence. Our entrepreneurial spirit is fueled by a desire to push boundaries and challenge the status...


  • Portland, Oregon, United States MKM Hotels Full time

    **Job Summary**As a Front Desk Ambassador with MKM Hotels, you will be responsible for providing exceptional guest service and ensuring a warm welcome to our hotel. This role involves greeting and registering guests, handling room reservations, and resolving any issues that may arise during their stay.Key Responsibilities: Register guests in a friendly and...

  • Spa Ambassador

    1 month ago


    Portland, Oregon, United States CASCADA PDX Full time

    About the RoleCascada PDX is seeking a highly motivated Spa Ambassador to join our team in Portland, Oregon. As a key member of our luxury hotel and hydrothermal spa, you will play a vital role in ensuring a seamless and memorable experience for our guests.Job SummaryThe Spa Ambassador will be responsible for maintaining the high standards of cleanliness,...


  • Portland, Oregon, United States Sentinel Full time

    About UsAt Pyramid Global Hospitality, we value our employees and strive to create a supportive and inclusive work environment that fosters growth, development, and well-being. Our commitment to a people-first culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including...

  • Hospitality Expert

    7 days ago


    Portland, Oregon, United States Kimpton Hotel Full time

    About UsAt our core, we strive to create a workplace that reflects the diversity of our guests and encourages everyone to thrive. As a member of our team, you will be part of a passionate group of professionals who are dedicated to delivering exceptional experiences.Our CultureWe believe in empowering our employees to take ownership of their work and...


  • Portland, Oregon, United States Choice Hotels Full time

    Job Summary:We are seeking a reliable and self-motivated individual to join our team as a Customer Experience Ambassador. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests. Key Responsibilities:Providing personalized attention to guests, ensuring their needs are met and exceeded.Greeting...


  • Portland, Oregon, United States Staypineapple Full time

    Are you passionate about making a positive impact on people's lives? Do you have what it takes to exceed expectations in the world of hospitality? We're looking for highly motivated individuals like you to become part of our Guest Service Ambassador team!What You'll DoAs a key representative of our hotel's image, you'll be instrumental in providing...


  • Portland, Oregon, United States Kimpton Hotels & Restaurants Full time

    **Improve Lives as a Room Attendant with Kimpton Hotels & Restaurants**We believe that personal connections and genuine experiences make people's lives better. Our founder, Bill Kimpton, initiated a new boutique hotel standard where people can connect from the heart.Your work has meaning at Kimpton Hotels & Restaurants. You'll improve the lives of coworkers,...


  • Portland, Oregon, United States Kimpton Hotels & Restaurants Full time

    About UsAt Kimpton Hotels & Restaurants, we're committed to creating a culture that reflects the diversity of our hotel and restaurant guests. Our founder, Bill Kimpton, rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart.


  • Portland, Oregon, United States My Place Hotels Full time

    Role OverviewWe are seeking a skilled and dedicated individual to join our team as a Room Attendant at My Place Hotel. As a key member of our housekeeping staff, you will play a vital role in ensuring the cleanliness and comfort of our guest rooms and public areas.This is an excellent opportunity for someone who is detail-oriented, friendly, and passionate...


  • Portland, Oregon, United States Choice Hotels Full time

    **Job Summary**We are seeking a reliable and self-motivated Customer Service Representative to join our team at Choice Hotels.As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling guest requests, and ensuring a smooth stay experience for our guests.The ideal candidate will have previous hotel...


  • Portland, Oregon, United States Staypineapple Full time

    Company Overview">At Staypineapple, we're dedicated to redefining hospitality and creating unforgettable experiences for our guests. As a rapidly expanding brand, we're seeking talented individuals who share our passion for delivering exceptional customer service.">Job Summary">We're looking for a highly skilled and charismatic Front Desk Representative to...


  • Portland, Oregon, United States Staypineapple Full time

    Staypineapple is a brand of upscale boutique hotels in coveted locations nationwide. We are redefining hospitality and inspiring unique experiences for our guests.We are seeking an energetic and friendly individual to join our team as a Guest Services Agent.The ideal candidate will be responsible for providing exceptional customer service, ensuring guest...

  • Front Desk Ambassador

    3 weeks ago


    Portland, Oregon, United States Courtyard Portland East Full time

    Job SummaryWe are seeking a highly skilled and courteous Front Desk Agent to join our team at the Courtyard Portland East. The successful candidate will be responsible for providing exceptional service to guests, ensuring seamless check-in and check-out experiences, and maintaining accurate records.Estimated Salary: $45,000 - $55,000 per annum (dependent on...