Customer Experience Ambassador

6 days ago

Portland, Oregon, United States Choice Hotels Full time
Job Summary:

We are seeking a reliable and self-motivated individual to join our team as a Customer Experience Ambassador. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:

  • Providing personalized attention to guests, ensuring their needs are met and exceeded.
  • Greeting guests with a smile and enthusiasm, setting the tone for an exceptional stay.
  • Handling guest requests, comments, and complaints in a professional and courteous manner.
  • Determining a guest's reservation status and identifying how long they will stay.
  • Helping guests complete registration cards and assigning rooms.
  • Verifying the guest's method of payment and following established payment acceptance policies prior to providing guest room keys.
  • Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel.
  • Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests with maintenance technician for repair work.
  • Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms based on occupancy and average daily rate while promoting hotel amenities and offerings in a friendly manner.
  • Knows the location and types of available rooms as well as the amenities and services of the property and communicates this to the guest.
  • Assists in maintaining the cleanliness and neatness of the front desk area.
  • Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  • Reads and initials the pass-on log and bulletin board daily.
  • Attends department meetings.

Requirements:

  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
  • Preferably has hotel front desk experience.
  • High school diploma or equivalent.
  • Ability to multi-task and prioritize.
  • Excellent communication and customer service skills.
  • Ability to work a flexible schedule, including weekends and holidays.

Compensation: The estimated annual salary for this role is $35,000 - $40,000, depending on experience and qualifications.

  • Customer Experience Ambassador

    2 weeks ago

    Portland, Oregon, United States Kroger Family of Companies Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Experience Ambassador to join our team at Quality Food Centers Inc. As a Customer Experience Ambassador, you will be responsible for creating an exceptional customer experience through exceptional service, maintaining a safe and clean environment, and assisting in reaching sales and...

  • Customer Experience Ambassador

    1 day ago

    Portland, Oregon, United States Domino's Pizza LLC Full time

    At Domino's, we are looking for a Customer Experience Ambassador to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring that every guest has a positive experience with our brand.We estimate the annual salary for this role to be around $25,000 - $35,000, depending on location and...

  • Customer Experience Ambassador

    2 weeks ago

    Portland, Oregon, United States Made In Oregon Full time

    About Our TeamMade In Oregon is committed to delivering exceptional customer experiences and showcasing the best of Oregon's products.We are currently looking for a Sales Associate to join our team at Clackamas Town Center location for the Summer Season.This role involves working with the public, helping tourists feel welcome, and showcasing Oregon products....

  • Travel Experience Ambassador

    2 weeks ago

    Portland, Oregon, United States AtYourGate - PDX Full time

    Join Our Team as a Travel Experience AmbassadorWe are seeking a charismatic and outgoing Travel Experience Ambassador to join our team at At Your Gate - BOS. As a Travel Experience Ambassador, you will be responsible for providing exceptional customer service, promoting our products and services, and creating memorable experiences for our clients.About Us:At...

  • Patient Experience Ambassador

    3 days ago

    Portland, Oregon, United States One Medical Full time

    Job SummaryWe are seeking a Patient Experience Ambassador to join our team at One Medical. As a key member of our front office team, you will be responsible for providing an exceptional experience for our patients and helping them navigate our facilities.Key ResponsibilitiesProvide exceptional customer service to patients and teammates alikeAnswer patient...

  • Customer Service Ambassador

    2 weeks ago

    Portland, Oregon, United States Molly Maid Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. In this role, you will be responsible for providing exceptional service to our clients, handling service requests and customer complaints in a professional and courteous manner.The ideal candidate will possess strong...

  • Customer Experience Ambassador

    1 day ago

    Portland, Oregon, United States Schnitzer Steel Industries Inc Full time

    Job DescriptionWe are seeking a skilled Customer Service Advisor to join our team at Schnitzer Steel Industries Inc. This role involves working as part of a retail sales team to provide exceptional customer care, promoting sales and service to customers, and maintaining the highest standards of our company's policies and procedures.Key...

  • Customer Experience Ambassador

    6 days ago

    Portland, Oregon, United States Speedy Glass Full time

    At Speedy Glass, we value our employees and strive to provide a healthy work-life balance. Our comprehensive benefits package includes medical, dental, vision, life insurance, 401K with company match, and much more.As a Customer Service Representative, you will have the opportunity to work with a diverse group of customers and colleagues, developing your...

  • Customer Experience Ambassador

    3 weeks ago

    Portland, Oregon, United States Kimpton Hotels & Restaurants Full time

    We are seeking a skilled Food and Beverage Service Professional to join our team at Kimpton Hotels & Restaurants. In this role, you will have the opportunity to provide exceptional customer service and create memorable experiences for our guests.Your responsibilities will include taking orders accurately, serving food and beverages in a timely manner, and...

  • Customer Experience Ambassador

    6 days ago

    Portland, Oregon, United States Speedy Glass Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at our Portland location on Broadway. As the face of our branch, you will provide exceptional customer service to every guest, every time. Your responsibilities will include quoting, preparing work orders & invoices, receiving payment for all services provided,...

  • Customer Experience Ambassador

    2 days ago

    Portland, Oregon, United States Staypineapple Full time

    Staypineapple is a brand of upscale boutique hotels in coveted locations nationwide. We are redefining hospitality and inspiring unique experiences for our guests.We are seeking an energetic and friendly individual to join our team as a Guest Services Agent.The ideal candidate will be responsible for providing exceptional customer service, ensuring guest...

  • Customer Experience Ambassador

    4 weeks ago

    Portland, Oregon, United States The Hoxton Full time

    Company OverviewThe Hoxton, Portland is an iconic hotel located in the heart of Old Town, boasting a rich history dating back to 1906. As part of our global family of brands, we offer a dynamic and fast-paced environment where creativity and innovation thrive.Salary & BenefitsWe offer a competitive hourly wage of $17 per hour, with opportunities for growth...

  • Customer Ambassador for Oregon Products

    3 weeks ago

    Portland, Oregon, United States Made In Oregon Full time

    Job DescriptionWe are seeking a Customer Ambassador to join our team at Made In Oregon. This is a seasonal opportunity at Clackamas Town Center, and we are looking for individuals who love working with the public, helping tourists feel welcome, and showcasing Oregon products.The ideal candidate will be over 21 years of age, as wine service is involved....

  • Ambassador of Excellence

    1 day ago

    Portland, Oregon, United States Ruth's Chris Steak House Full time

    Are you a customer-focused individual who thrives in a fast-paced environment? Do you have a passion for delivering exceptional service?If so, we encourage you to apply for the Ambassador of Excellence position at Ruth's Chris Steak House.As an Ambassador, you will be responsible for providing a warm welcome to our Guests, coordinating and controlling Guest...

  • Home Theater Ambassador

    2 weeks ago

    Portland, Oregon, United States Acosta Group Full time

    About the RoleWe are looking for a Home Theater Ambassador to represent Sonos and promote our innovative home audio products to customers. As an ambassador, you will be responsible for showcasing our products and promoting them through exceptional sales skills.Key ResponsibilitiesPromote Sonos products to customers and build relationships with store managers...

  • Customer Experience Ambassador

    6 days ago

    Portland, Oregon, United States Embassy Suites- Portland, ME Full time

    About the RoleIn this role, you will work closely with our front desk team to ensure seamless guest experiences. Your duties will include providing assistance with room preparation, addressing guest queries, and reporting any maintenance issues that may arise.

  • Service Department Ambassador

    2 days ago

    Portland, Oregon, United States Jaguar Land Rover Portland Full time

    Job Title: Service Department AmbassadorJob Summary:We are seeking a highly motivated and customer-focused individual to join our Service Department team as a Service Department Ambassador. In this role, you will be responsible for managing the loaner fleet, greeting customers, documenting reservations, serving as a cashier, and providing exceptional...

  • Sales and Customer Experience Specialist

    3 days ago

    Portland, Oregon, United States GNC Full time

    Live Well AmbassadorWe're looking for a highly motivated and customer-focused individual to join our team as a Sales Associate! As a Sales Associate, you will play a critical role in fostering a culture of winning, executing goals at the highest standards, and supporting an inclusive and diverse workforce.About the JobIn this Part-Time Hourly Position, you...

  • Nespresso Sales Ambassador

    24 hours ago

    Portland, Oregon, United States Acosta Group Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Coffee Experience Specialist to join our team as a Nespresso Sales Ambassador. As a representative of Acosta Group, you will be responsible for showcasing our premium line of espresso and coffee machines inside a local housewares retailer.As a Nespresso Sales Ambassador, you will serve as an...

  • Service Ambassador

    4 days ago

    Portland, Oregon, United States IHOP Full time

    Job Title: Service Ambassador As a Service Ambassador at IHOP, you will be the face of our brand, providing top-notch service to our guests while maintaining a clean and welcoming environment. Your primary responsibility will be to ensure that every guest has an exceptional dining experience. Estimated Salary: $25,000 - $35,000 per year We are seeking highly...