Customer Service Ambassador
5 days ago
Company Overview
">At Staypineapple, we're dedicated to redefining hospitality and creating unforgettable experiences for our guests. As a rapidly expanding brand, we're seeking talented individuals who share our passion for delivering exceptional customer service.
">Job Summary
">We're looking for a highly skilled and charismatic Front Desk Representative to join our team. As the face of our hotel, you'll be responsible for ensuring that every guest receives a warm and welcoming experience from the moment they arrive.
">Responsibilities:
">Manage front desk duties including check-ins/outs, room scheduling, and handling guest requests in a timely and efficient manner.
Provide excellent customer service by assisting arriving and departing guests with their luggage and addressing any concerns or issues they may have.
Act as a point of reference for guests requiring assistance or information and attend to their wishes and requirements.
Requirements:
">High School Diploma or equivalent required.
Three to six months related experience preferred.
Working knowledge of Microsoft Windows and Office is necessary.
Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
Quick thinking and problem-solving skills are essential.
Possess a genuine passion for delivering excellent customer service.
What We Offer:
">Competitive hourly rate of $19.06 per hour.
A comprehensive benefits package including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, and more.
Hotel discounts and food & beverage perks.
Ongoing training and growth opportunities.
A dynamic and fun work environment.
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