Guest Service Ambassador

5 days ago


Portland, Oregon, United States Staypineapple Full time

Are you passionate about making a positive impact on people's lives? Do you have what it takes to exceed expectations in the world of hospitality? We're looking for highly motivated individuals like you to become part of our Guest Service Ambassador team

What You'll Do

As a key representative of our hotel's image, you'll be instrumental in providing exceptional customer service, supporting colleagues, and contributing to our overall success. With your infectious enthusiasm, empathy, and active listening skills, you'll turn each guest's visit into a memorable experience.

Main Duties:

  • Enhance guest satisfaction through prompt attention to their needs and preferences
  • Develop strong relationships with colleagues across various departments
  • Play a proactive role in resolving issues and addressing guest concerns
  • Share knowledge of our hotel's offerings, local attractions, and surrounding areas

Your Skills and Qualities

  1. High school diploma or equivalent, Bachelor's degree a plus
  2. Minimum 1-year experience in customer-facing roles, preferably in hospitality
  3. Superior communication and interpersonal skills
  4. Able to multitask and prioritize tasks in a fast-paced environment
  5. Willingness to learn and grow with our organization

About Our Growth-Oriented Environment

Staypineapple is a rapidly expanding, dynamic company offering numerous opportunities for professional growth and career advancement. As a valued member of our team, you can expect:

  • Competitive compensation packages
  • Career growth and mentorship programs
  • Bonuses for performance and referrals
  • Generous benefits and perks, including health, dental, and vision insurance
  • Paid time off and holidays
  • Professional development workshops and training sessions

Salary Package:

$20.35 hourly wage, which includes 40 hours of full-time employment weekly, excluding overtime hours paid at $30 per hour, increased annual salary ($43,024) due to performance-based bonus structure within first year of hire, and 5% annual increase thereafter.



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