Customer Service Representative

6 days ago


Southgate, Michigan, United States Tidewell Hospice Full time

**Job Summary**

We are seeking a highly skilled Customer Care Specialist to join our team at Tidewell Hospice. As a key member of our admissions team, you will be responsible for providing exceptional customer service to patients, families, and referral sources.

**Key Responsibilities**

  • Manage inbound and outbound calls to ensure timely and effective communication with customers.
  • Follow established communication scripts to handle a variety of topics and questions.
  • Act as a liaison between our company and customers, providing information and assistance as needed.
  • Obtain information from various sources to assist with requests, questions, and information.
  • Manage and respond to time-sensitive requests for information by engaging multiple departments.
  • Assist patients, referral sources, and departmental inquiries to resolve matters.
  • Perform various administrative duties as requested.

**Requirements**

To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should be able to multitask, prioritize tasks, and maintain confidentiality when handling sensitive information.

**What We Offer**

Tidewell Hospice offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional care, we encourage you to apply for this exciting opportunity.



  • Southgate, Michigan, United States Zeal Credit Union Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Part-Time Member Service Representative to join our team at Zeal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, assisting with their financial needs, and promoting our products and services.About Zeal Credit UnionAt Zeal...


  • Southgate, Michigan, United States Community Choice Financial Family of Brands Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Community Choice Financial Family of Brands. As a key member of our financial services team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Engagement: Build strong...


  • Southgate, Michigan, United States Michaels Stores Full time

    Customer Service Team MemberAt Michaels Stores, we're looking for a talented Customer Service Team Member to join our team. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers find what they're looking for, and ensuring a fast and friendly checkout experience.Key Responsibilities:Provide...


  • Southgate, Michigan, United States KFC Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our KFC team as a Crew Member. As a Crew Member, you will play a vital role in delivering exceptional customer service and ensuring that our guests have a memorable dining experience.Key ResponsibilitiesTeam Collaboration:Work collaboratively with colleagues to achieve team...


  • Southgate, Michigan, United States Tidewell Hospice Full time

    **Job Summary**We are seeking a highly skilled Customer Care Specialist to join our team at Tidewell Hospice. As a key member of our admissions team, you will be responsible for providing exceptional customer service to patients, families, and referral sources.**Key Responsibilities**Manage inbound and outbound calls to ensure timely and effective...


  • Southgate, Michigan, United States Walmart Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Frontline Cashier. As a key member of our front-end team, you will play a vital role in delivering exceptional member experiences and ensuring a seamless shopping journey for our customers.Key ResponsibilitiesProvide exceptional customer service by...


  • Southgate, Michigan, United States E-Z Mart Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Sales Associate at E-Z Mart Inc.Key ResponsibilitiesCustomer Service: Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.Sales Floor Management: Maintain a...


  • Southgate, Michigan, United States Driver Network Service Full time

    Job OpportunityWe are seeking enthusiastic and tech-savvy drivers to facilitate the pick-up and delivery of customer vehicles for local dealers. As a Driver Network Services representative, you will have the opportunity to get behind the wheel of luxury vehicles and interact with amazing customers.Key Benefits:Competitive pay at $16 per hour, driving...


  • Southgate, Michigan, United States Northgate Markets Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Northgate Markets. As a key member of our Front End operations, you will be responsible for ensuring that all customers receive fast, friendly, and accurate checkout services.Key ResponsibilitiesBuild a customer satisfaction culture and maximize the...


  • Southgate, Michigan, United States Driver Network Service Full time

    Job DescriptionWe are seeking enthusiastic and tech-savvy drivers to facilitate the pick-up and delivery of customer vehicles for local dealers. As a Driver Network Services representative, you will have the opportunity to get behind the wheel of luxury vehicles and interact with amazing customers.Our company, Driver Network Service, offers a competitive pay...


  • Southgate, Michigan, United States The Salvation Army USA Central Territory Full time

    The Salvation Army Mission:The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.Job Objective:Provide exceptional...


  • Southgate, Michigan, United States Northgate Markets Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Northgate Markets. As a key member of our Front End team, you will be responsible for leading and managing the customer service experience, ensuring that all customers receive fast, friendly, and accurate checkout.Key ResponsibilitiesLead and manage...


  • Southgate, Michigan, United States Northgate Markets Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Northgate Markets. As a key member of our store operations team, you will be responsible for ensuring that our customers receive fast, friendly, and accurate service at all times.Key ResponsibilitiesLead and manage the Front End team to achieve...


  • Southgate, Michigan, United States James Blanton - State Farm Agent Full time

    Job OverviewAs a valued member of the James Blanton - State Farm Agent team, you will play a vital role in driving business growth and customer satisfaction. Your primary responsibility will be to establish and maintain strong relationships with clients, providing exceptional service and promoting relevant products and services.Key ResponsibilitiesCustomer...


  • Southgate, Michigan, United States Beaumont Urgent Care Full time

    Job OpportunityWe are seeking a skilled and compassionate Medical Assistant or EMT to join our team at Beaumont Urgent Care.*This position requires successful completion of a Medical Assistant or EMT-A education from an accredited institution*Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays...


  • Southgate, Michigan, United States Michaels Stores Full time

    Job DescriptionJob Title: Customer Experience ManagerJob Summary:We are seeking a highly skilled Customer Experience Manager to lead our front-end operations and deliver exceptional customer service. As a key member of our store team, you will be responsible for managing and executing our customer-centric strategies, ensuring a seamless shopping experience...


  • Southgate, Michigan, United States Community Choice Financial Family of Brands Full time

    Position Overview: As a Customer Engagement Specialist, you will foster relationships and provide a comprehensive array of financial products and services to our varied clientele. Our clients rely on us for prompt and dependable financial solutions, and your exceptional cash handling skills, keen attention to detail, and professional demeanor will reflect...


  • Southgate, Michigan, United States Atlas Dynamics Full time

    About UsAtlas Dynamics is a leading provider of IT solutions, focusing on service, support, and consulting. Our company is built on a strong foundation of innovation, agility, and pragmatism.Our ApproachWe take a customer-centric approach, prioritizing employee, customer, and service orientation. Our flat hierarchy and short decision-making processes enable...


  • Southgate, Michigan, United States Cherokee Nation Full time

    {"title": "Patient Access Representative", "description": "Job SummaryThe Cherokee Nation seeks a skilled Patient Access Representative to join our team. In this role, you will be responsible for collecting patient information, verifying insurance coverage, and creating accurate electronic health records. Your excellent customer service skills and ability to...


  • Southgate, Michigan, United States Bubble Gum Kids Dentistry Full time

    Job OverviewBenefits and AdvantagesFlexible Work HoursPositive Work-Life IntegrationPaid LeaveEmployee Discounts AvailablePosition SummaryWe are looking for a warm and customer-focused Front Desk Receptionist to become a part of our team at Bubble Gum Kids Dentistry. In this role, you will serve as the initial point of contact for our young patients and...