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Customer Service Representative

2 months ago

Southgate, Michigan, United States KFC Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our KFC team as a Crew Member. As a Crew Member, you will play a vital role in delivering exceptional customer service and ensuring that our guests have a memorable dining experience.

Key Responsibilities

Team Collaboration:

  • Work collaboratively with colleagues to achieve team goals and objectives
  • Communicate effectively with team members to ensure seamless service delivery
  • Contribute to a positive and inclusive team environment

Customer Service:

  • Provide exceptional customer service to guests, ensuring their needs are met and exceeded
  • Respond promptly to customer inquiries and concerns
  • Work with a sense of urgency to deliver fast and efficient service

Operational Excellence:

  • Prepare and deliver high-quality food products according to KFC standards
  • Maintain a clean and organized work environment, adhering to health and safety guidelines
  • Follow brand standards, recipes, and systems to ensure consistency and quality

Professional Development:

  • Participate in training and development programs to enhance skills and knowledge
  • Take ownership of personal growth and development, seeking opportunities for advancement

KFC is a global brand with a rich history and a commitment to excellence. As a Crew Member, you will be part of a dynamic team that is passionate about delivering exceptional service and quality products to our guests.